This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called westside Chevrolet at (281) 392-3200 (23001 katy fwy, katy, tx, 77450) and was informed that the parts were not available. The contact stated that the dashboard was cracked on the driver's side air bag location. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was unknown. VIN tool confirms parts not available.
I been having a cracked dash and is something from the manufactured. And is really dangerous to have a cracked dash and I don't think I need to pay for it if is something from the manufactured.
There are very large cracks on my dash board, the worst one being around the airbag plastic cover on the passenger side of the dash! you can see under the cover showing all of the components under the dash! the crack that is on the drivers side is above the steering column running from the defroster to the top by the speedometer displays, etc! I feel as if these cracks, specifically the one on the passenger side, is a huge safety hazard! without crashing, there is no way of telling if the passenger side airbag will deflate properly due to this! I feel that to find this out, it should be at no ones expense! I have filed a complaint & a claim with GM a few months ago only to be told by the dealership that GM contacted on my behalf that the responsibility is mine if I wanted this problem to be fixed! the dealership informed me that it would cost $850 to $1000 to have the dash replaced! the dealership also said that they are very aware of this problem in the Tahoe because they have replaced some dashes! GM is not taking any responsibility for their faulty equipment & refuse to issue a recall! there are thousands of other customers who I know for a fact that are also facing the same problems with their trucks & SUVS! please do the right thing & issue a recall on these faulty & cheap made dash boards! thank you!
So I take very good care of my truck its garage kept always have sun visor on when in the sun but that didn't matter. I first noticed a small crack above the instrument panel maybe a inch and with a month it's cracked all the way up almost around to the front. This is not he fault of the consumer. There are thousands and thousands on facebook, on the news and all social media. GM needs to get this recalled immediately.
I previously filed a complaint regarding two cracks in my 2008 Chevy Tahoe dashboard, which have now increased to three. This has now left the entire piece above the passenger airbag detached from the rest of the dashboard. Also, I now have inside components that have broken, fallen through the dashboard compartment and fallen on my feet as I am driving. The pieces are very sharp and are a distraction while driving and I am concerned for other pieces that may fall and impede my ability to operate the gas or brakes properly.
- Dallas, GA, USA
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Dash is cracked in three (3) locations. One location is near air bag and passenger air bag light will not engage. Dealership and GM directly have advised they will not repair. The airbag could deploy on its own, or could fail to deploy if needed, both of which are a safety issue. Dash cracks are large. Thousands of GM owners are experiencing this same issue. Electrical system has gone haywire. After three attempted repairs by a dealership, they finally replaced the negative battery cable. The vehicle would disable completely at random, requiring tows on too many occasions to recall. Electrical issues still remain. I am afraid that the vehicle will catch fire, as the electrical system appears to be engaged and operating when there is no power to the vehicle. Door handle on drivers side will not engage with automatic lock feature. Other doors lock and unlock, but drivers side will not. This is a serious safety issue, as the door has failed to open when needed in an emergency. The door handles have chrome covering coating. The coating is peeling off and is very sharp, resulting in cuts to your hands. I have attempted to file down the coating, but have finally covered it with duct tape to avoid further cuts to my hands and my passengers hands. On a cosmetic note, the coating on the steering wheel is all peeling off. All of the issues I have reported are happening to thousands of GM owners and GM has failed to accept responsibility for these issues. I have also been overcharged by an authorized GM dealership for time expended on repairs to my vehicle.
There are numerous cracks in the dashboard around the airbag. I am worried if the air bag will prematurely deploy, or will not be able to deploy as designed with the cracks. My vehicle is a 2008 Tahoe ltz. There are countless people with the same issue, with the crack in the same place. I have no idea what is going on with the electrically system and what the cracks might be doing.
The contact owns a 2008 Chevrolet Tahoe. The contact stated that the passenger's side dashboard became cracked near the air bag area. The vehicle was taken to dealer, who repaired the dashboard however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
I have had a cracked dash over the air bag for several years and then another crack happened over by the gauge cluster so it's broken all the way through and the dealership will do nothing but charge me way to much to replace it. How do we get this fixed?
I purchased my Chevy Tahoe in July 2013. I was only the second owner. I did not notice right away but the dash board was cracked above the cluster. Since I purchased the card I have used a sun shade to protect the interior of the car. Since I purchased the car there has been another crack located at the passenger airbag. My main concern is if I were to get into an accident would the dash stay intact or would the cracked pieces then become similar to shrapnel? I have contacted GM customer service regarding this, all they did was set up an appointment with my local dealership and did not explain the problem. I was then contacted by the local dealership and after some time was told that there was nothing they could do for me other than paying for the repair out of pocket. They claimed it was due to the fact that I am not the original owner and my mileage is too high. However on numerous on-line forums there have been different stories and amounts people are being charge for replacing this item that is a known problem. This problem effects 2007 - 2013 Tahoe, Silverado, Yukon, denali, Sierra and Suburban.
The dashboard has cracked for the 2nd time it was replaced a few years ago under warranty but has cracked again in 2 places. I have a 2008 Tahoe with 51000 miles. I have been in contact with GM trying to get this repaired at their experience. I have done some research and found many complaints about the dash cracking, a recall needs to be released to fix this issue.
Before the warranty expired the dash of this 2008 Tahoe crack.when to the Chevy dealer and was told that type off damage was not cover under the warranty and at that time we also had the extended warranty from GMC.. maroone Chevrolet of miami.
Noticed two sizeable cracks in the dashboard, one of which is right near the airbag. I researched the issue and noticed there are several other Tahoe owners that are experiencing the same thing and that it is a defect in the dashboard. The cracks seem to be getting bigger and I'm concerned pieces of the dashboard will splinter creating flying projectiles if the airbag were to ever deploy.
The contact owns a 2008 Chevrolet Tahoe. The contact stated that the dashboard cracked in multiple areas. The cracks extended from the driver side defrost vent to the instrument panel and from the passenger side defrost vent to the corner of the passenger side air bag cover. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 100,000.
Around 45,000 miles on my 2008 Tahoe, a crack appeared in the dashboard at the top left corner of the passenger air bag. The crack has continued to get wider ever since, the vehicle now has 66,000 miles. The driver's side dash is also now cracked above the instrument panel. The crack is quickly working its way from the edge toward the steering wheel. Currently, it is halfway through the dash but the plastic shows signs of pressure but has not cracked all the way through yet. GM has been contacted and I've been referred to my dealership to inspect it.
Noticed a crash on the dash near the corner of the passenger airbag. GM defect in the dash material. Could affect performance on the passenger airbag if deployed.
Dashboard has substantial cracks at and around passenger air bag. Cracks have subsequently appeared on the dash above the steering wheel. May be associated with inadvertent deployment of air bag causing bodily harm to passenger.
The dashboard is cracked on the drivers side above the instrument panel about 6-8 inches long. It is also has 3 other cracks on the passenger side airbag on the dashboard, the cracks are in the top two corners. These cracks just started appearing and around the date mentioned above is when we noticed the cracks. I know this is an ongoing issue with many of these vehicles and it is a safety concern when it is on the airbag. If there is a wreck, who is to say pieces wont be flung up into my family and hurt or possible kill them.
There are several cracks in the dashboard of my 2008 Chevy Tahoe. There are two separate pieces to the dash= the first: "panel assembly, upper trim" has severe cracks on the driver's side and passenger side. The second: "panel assembly, instrument" has a small crack that is touching the passenger air bag panel & there is a crack leading up to the steering wheel. I am very nervous about these cracks because if a wreck happens then I fear this dashboard would just break apart and somehow interfere with the deployment of the air bags. I have searched this complaint online and I am not alone with this problem. I have read where GM will replace dash for a cost or sometimes for free. I have contacted them and hope to have an answer soon. I think this should be a "recall" for these types of vehicles.
A D V E R T I S E M E N T S
- Richmond, TX, USA