This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet Tahoe. The contact stated that there was a progressive power steering failure that occurred without warning. The suspension was also unstable in the rear associated with the rear wheels. The vehicle was taken to a dealer and they replaced the 4-wheel driver module, which did not remedy the failure. While traveling approximately 35 mph, the steering wheel locked without warning and the wheels in the rear locked. The contact applied force to correct the failure, but the steering wheel and the rear wheels locked. The vehicle veered to the left and crashed into a 1996 GMC Sierra 3500. The front air bags and side air bags deployed with force. The driver sustained major injuries to the right arm and the left leg as well as extensive abrasions. The driver had to receive medical attention. A police report was filed. The vehicle was towed to a wrecking yard and then to the contact's residence. The vehicle was not inspected by the insurance adjustor to determine the extent of the failure. The VIN and failure mileage were not available.
My vehicle have several severe cracks in the dashboard from poor quality materials. This defect is causing concern about the safety during a collision or airbag deployment from sharp plastic exposed due to the cracks in the dash cutting the airbag or shards of plastic becoming projectiles potentially causing injury to occupants.
Myself and a friend were driving on the I75 to cincinnatti, Ohio and my truck was fine, no issues, no problems, and all of the sudden halfway there there was construction signs and majority of the vehicles that were driving in the right lane had to hurry up and switch lanes, in the process of getting over myself an others hit this pothole that was in the middle of the lanes that was supposedly being worked on, but there were no cones or anything around it. As soon as I hit it and was trying to get over my stabilitrak and traction light came on and my truck started jerking real bad, by the time I actually made it to where I was going my engine light had came on too and my truck was acting like it was going to cut off, it started smoking and I stopped by a gas station and people there tried to help me and told me it was best for me to try to make it home which is xenia, Ohio or I was going to get stuck in cincinnatti. It took a couple days for me to actually get it in the shop which is lang's Chevrolet in bevercreek, Ohio and when I took it there none of the body shop men knew what it was, then because of that they said we can take the engine apart but your going to be charged $1500 and if it's not that then I will be charged for them to put it back together and whatever I want them to do. Now being that you are a certified auto mechanic isnt it your job to know what it is" I'm bringing my truck back to where I payed cash for it and no one knows what it is. To me that is crazy and I'm still having the same issues I'm having with it before. I've took it to several body shops and have payed money to have it looked at for something that it wasnt and no one can tell me whats wrong. So I feel that Chevrolet has failed me and so has GM since they own them now. If you dont know whats wrong with it then why sell them" everyone with this problem is being ignored and its sad.
I was backing out of a parking space and all of a sudden an alarm I had never heard before started going off in my car and I couldn't move my steering wheel causing me to hit a handicapped parking sign/pole in the parking space next to the one I was trying to back out of. I couldn't get my wheel to turn to get it off the sign and I thought for sure the whole left side of my fender would be demolished. When I exited my vehicle, it only tore the paint off the fender and a small dent, it is barely noticeable, but I was hardly going any speed at all since I was backing out. It could have been much worse.
- Marshfield, MO, USA
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I recently experienced a known electrical issue for the first time yesterday. I just had my Tahoe at the dealer last week for strange clacking noise under the hood. They stated I would just have to wait until it did it again. Yesterday everything went haywire and my Tahoe appeared possessed. Door locks, gearing shifting was affected making it difficult to drive and steer due to loss of power steering, which could have caused serious risk to others around me and my two children in the car. Turning to the internet and finding that I am one of what is probably thousands complaining of the same issue makes my extremely concerned that GM is not looking out for its current and future customers. I will be filing a complaint with the attorney general's office, ntsb and now with the state of nc immediately. Not only have we dealt with this issue. We have long dealt with the oil consumption issue that GM continues to say is "normal" consumption. Extremely disappointed in GM and how they are handling major component issues. We also own a Jeep Wrangler and they are been absolutely amazing anytime we have an addressable issue.
As I was driving down the interstate at a controlled speed of 70mph I suddenly noticed the stability and traction icon came on and off every 2 or 3 minutes. As this happened I felt my engine lose power and the steering wheel locked up for a few seconds. This is now happening every day I drive to work or anywhere I drive over 55mph. I have a 4 month old son and I am petrified at would could happen if this does not get recalled or fixed. I have read that service centers can not fix this.
I reported to Chevrolet that my Tahoe was making a clunking sound when turning the steering wheel. I also informed them that I had gone to a local service shop to have three wheel alignments as the tires were feathering (inner wear of the tire). Date are 05/31/2008 wheels replaced(2) and alignment done. 07/15/2009 2 wheels replaced. 11/05/2009 alignment done, 01/25/2010 alignment done. Dealer diagnosed the vehicle with a faulty intermediate drive shaft after a week long inspection. Shaft was replaced at dealer on 02/2010. Service advisor states that the intermediate steering shaft has nothing to do with the tire wear.
The contact owns a 2007 Chevrolet Tahoe. The contact stated that the vehicle sways abnormally while towing. The dealer adjusted the joint/ball position, but the failure recurred immediately after the repair. The failure still persists. The VIN was unknown. The failure mileage was 20,000 and current mileage was 27,000.
A D V E R T I S E M E N T S
- Conyers, GA, USA