This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The tailgate actuator will not open the liftgate or glass on the tail liftgate. The vehicle has no key access on the external portion of the vehicle. On the inside of the vehicle there is no manual release for the liftgate. Currently I have no way of opening the liftgate or glass. If there is an accident now, the third row passengers have no means of exiting the vehicle. This is a serious safety concern.
Not sure exactly the date it stopped working, but the tailgate will not lock. I was told that the actuator goes bad and it would cost nearly $500 to replace. So even when I lock the doors to the vehicle, access can still be gained through the tailgate.
- Stamford, CT, USA
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- Coronado, CA, USA