This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chevrolet Tahoe. The contact stated that the rear liftgate door failed to unlock. The vehicle was not taken to the dealer. The doors were not repaired. The manufacturer was not made aware of the failure. The failure mileage was 163,399.
We are unable to open the rear liftgate with the fob. So, we continued to look for a key latch and to our shock we realized it could not be unlocked manually. After a lot of frustration and anguish of trying to load groceries through the back seat and having to literally go over 3rd row seat to put groceries in cargo area, we thought how awful it would be if we needed to exit out the back door in case of an accident. We discovered we could not unlock or open the liftgate from the inside either. It gave me a very uneasy feeling as we Transport children to and from school. This problem is definitely a safety issue. We contacted a local Chevrolet dealer and they are not willing to even check our vehicle unless we fork over $120+ and then we have to wait a week for them to even look at it. This is very disheartening to us as we have always had a lot of confidence in the Chevrolet name, well we are not so sure now.
Latches/locks/linkages:hatchback/liftgate:lock jammed and stopped working and is a safety hazard! liftgate cannot be opened without significant repair at a dealer.
2006 Chevy Tahoe, rear hatch will not unlock/open. Window will not open as well, keyless entry so I have no other options. Safety issue as I have 5 children and there is no manual way to open the latch from the outside or inside of vehicle. Just spent $400 on a faulty acceleration sensor that went out while driving on the highway. Lost power to vehicle on the highway, another safety issue that might need to be investigated.
The contact owns a 2006 Chevrolet Tahoe. The contact could not open the liftgate with the keyless entry remote. There was no keyhole to open the liftgate manually, which he considered to be a safety risk. Also, if someone were in the vehicle, there was nothing in the passenger compartment to press to exit from the rear of the vehicle. The dealer stated that the remote needed to be replaced. The current and failure mileages were approximately 63,000.
A D V E R T I S E M E N T S
- Denver , CO, USA