This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Speedometer began malfunctioning and a clicking sound was coming from the dash somewhere. Sometimes will register speed properly but then will say I'm traveling at 0 mph or 120 mph.
2004 Chevy Tahoe had speedometer failure. It went haywire for a couple of days and then went all the way to 140 and stayed there. Was told there is recall but only up to 70,000 miles. Mine occurred around 80,000.
Owner of 2004 Chevrolet Tahoe. The speedometer began to act erraticly recently and became completely unreliable. After checking local GM dealership, service person said that since the car is out of warranty, the expense would be between 500 to 600 dollars and take three to four days to repair. This seemed difficult for me to believe, so I phoned another GM dealership, and they said that the repair would be between 400 to 500 dollars. That particular dealership said they could have the part ordered and at their location within 24 hours, and it would only take an hour to install. I phoned local parts stores and then became aware to the host of problems related to GM speedometers between the years of 2003 and 2004, and they said the only place to purchase the instrument panel cluster was through a GM dealership, or salvage yard. I completely wrote off the salvage yard, as how could I be certain that the salvaged part would not likewise become unreliable. As another resource, I checked the internet, and to my surprise, there was row after row, after row, of consumers whose GM products similar to mine had experienced the identical problem with their speedometers. After reading so many testimonials of disappointed drivers who were like me, thrown into the uncertainty of how fast or slow they were going, I felt compelled to write to you. Everyone in our family is at risk when we drive or ride in this automobile, and the dealers' discrepancy in the approach to repair the speedometer leaves me wanting to try another reputable repair service. I phoned two other GM dealerships, today, but they were closed on Saturday. This certainly must be a problem that you have become aware of over the past several months, and I would much appreciate your advice in the direction I should go from here. My sincerest gratitude. Michael hughes.
My 2004 Tahoe has an erratic speedometer that is constantly indicating incorrect speeds. I have been on a highway doing approximately 60 mph and it indicates zero. Sometimes it hits 20 mph and gets stuck regardless of speed.
The speedometer on my vehicle failed--received notification from GM about a possibility of this type of failure a week earlier- the failure occurred during my commute(60+mi) while using cruise control--although I didn't have a negative experience, I believe this needs to be highlighted as a potential. I can't understand why this isn't an immediate recall versus a "notification".
The contact owns a 2004 Chevrolet Tahoe. The speedometer malfunctioned. When the vehicle was stopped, the dial would display 30 mph. The dealer stated that the cluster needed to be replaced. No repairs were made. The current and failure mileages were 111,000.
The contact owns a 2004 Chevrolet Tahoe. The contact received a letter from the manufacturer stating that the instrument panel gauge may malfunction, resulting in incorrect readings on the speedometer. Presently, while driving at various speeds, the fuel gauge dial will sporadically drop to empty and the vehicle will shut off. The contact also stated that the speedometer malfunctions and displays the incorrect speed; however, it resets itself automatically within two to three days. The dealer stated that they were not obligated to repair the vehicle because it has exceeded 70,000 miles. The failure mileage was 85,000 and current mileage was 107,827.
The contact owns a 2004 Chevrolet Tahoe. The vehicle was taken to the repair shop for regular maintenance. The gauge was checked and the repair shop replaced the sensor because it was faulty. The contact received a letter from GM stating that the vehicle could develop a failure due to the instrument panel. The dials on the instrument panel could display an inaccurate reading. The letter further stated that if the vehicle had less than 70,000 miles, the instrument cluster would be replaced. The contact's vehicle was outside of the specified mileage. The failure mileage was 64,000 and current mileage was 72,526.
Speedometer inoperative on 2004 Chevrolet Tahoe and other 2003 and 2004 Chevrolet products. Apparent that a recall should be issued, but has not been. GM agrees to repair 7 yrs or 70,000 miles which ever comes first. However, they did not notify the customer until 4 and 5 model years later that there is a problem.
I own a 2004 Chevrolet Tahoe that has had a malfunctioning speedometer since 65,000 miles. I now have 71,500 miles on the vehicle. Chevrolet has sent out a "special provision by GM" letter, not a recall that states they will fix the problem if the vehicle is 7 year or 70,000 old. That is not even the national average on mileage. I have to fix this out of my pocket! what can be done?
The contact owns a 2004 Chevrolet Tahoe. The contact set the cruise control at 60 mph when he noticed the speedometer increased to 120 mph. He deactivated the speed control and pulled off the road. When he turned off the vehicle, the needle remained at 120 mph. The following day, the speedometer fluctuated from 100 to 0 and began working normally for over one year before the failure recurred. The contact received a letter from General Motors stating that the special extended warranty for the instrumental cluster panel would be repaired for free within 7 years or 70,000 miles, whichever came first. The vehicle is over 70,000 miles. The manufacturer advised him to take the vehicle to a dealer for a diagnosis. The current mileage was 79,400 and failure mileage was 64,000. Updated 12/04/07
The speedometer randomly moves from say 30 mph to 120 when you have not increased your speed. When you stop it stays at 120 until you restart the vehicle then it will only come down maybe to 80 when you are standing still. I called the dealer and they want 600 dollars to fix it. I have researched this site and others and have found many people with the same problem. I believe Chevrolet should take care of this problem because it is an obvious manufacturing defect and could lead to injury.
My 2004 Chevrolet Tahoe has a speedometer that is non-working. I contacted a Chevrolet dealership about repair and it will cost $500. I checked the internet and found multiple parties with the same problem. I am requesting that NHTSA require Chevrolet to place a recall on this repair with so many requests out there. As stated by others, this is a very expensive automobile and with many others having this same problem it should be taken care of by Chevrolet.
2004 Chevrolet Tahoe Z71 4X4 model. Speedometer is malfunctioning and constantly reads over 100mph. Car only has 30K miles on it but, of course, the warranty just ran out.
Driving vehicle, looked to check my speed and showed I was driving around 30 mph I know I was driving faster than that because my RPM's showed 2000. Then speedometer changed to 110, then continued to fluctuate back and forth. This has been going on 6-8 months now, to no avail dealership stated in the past no recall to fix this problem. Mileage of original incident 60,000-65,000 miles.
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- Cedar Hill, TX, USA