This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear glass hinge in 2003 Tahoe ripping from hinge. Window must now be forced sideways to engage locking mechanism to close rear glass hatch. Lifting entire hatch effects the glass hinge as well. Rt corner of window now protrudes above roof line and I am concerned this will "catch" during highway speeds and blow off as has been reported previously. Local Chevy dealership repair facility informed me this is common and they have repaired 2 that week for the same issue. They informed me that their repair statistics do not go up towards Chevy corporate for trend and failure analysis. They referred me to the Chevy customer service number. Chevrolet customer service was called and they conducted a 2 hour investigation to determine hinge defects are normal wear and tear. Current costs to repair are approx $1000.
There a noticable shaking when it coming to a stop and sometimes it will turn off. It also turns off when making a right / left turn and sometimes even when truck is running. There a click noise then turning. Also window's will get stuck and will not go up completely and now the left side windows are completely dead (do not go up or down).
- Santa Ana, CA, USA
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- St Marys, GA, USA