This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Chevrolet Tahoe C1500. She noticed that the rear lift gate glass was loose and made a noise whenever it was opened. The vehicle was taken to the dealer who confirmed that the failure was located in the lift gate hinge. The dealer replaced the lift gate assembly and glass with a newly design lift gate. The failure mileage was 84,000 and the current mileage was 87,000.
One of the plastic hinges to the rear lift gate/rear window of my 2003 Chevrolet Tahoe separated, and now the rear window does not close properly. The vehicle is less than five years old with approximately 55,000 miles. This is a kin to a passenger door coming apart. I do not believe that it is reasonable for a door to a vehicle to fail after the limited amount of use it gets, and the age and wear to the vehicle. The dealership, gordon Chevrolet (tampa, Florida), told me that the whole lift gate/rear window would have to be replaced because the part (15847109) is one unit. The cost is an incredible $855.55 for the part, $96.98 for labor, shop supplies, and tax which brings the cost of replacing Chevrolet's defective part to over $1,000.
- Tampa, FL, USA
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- Stuart , FL, USA