This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently took my 2002 Chevy Tahoe in to the dealer for a long over due repair. After describing my problem to the service technician (a clunk sound and feel through the steering wheel which I had first noticed at about 20K miles), he told me the problem was a "common occurrence" in the year/model and that it was "due to poor lubrication/design" with the intermediate shaft of the steering column. He shaft would cost $140 plus one hour labor.... however; it is on a long back order. Seems strange that an item, which is a "common occurrence" and the item is back ordered (must be a lot of replacing going on) would not be subject to a recall for a free replacement. I paid top dollar for this vehicle and for such a standard piece of equipment to be needed to be replace at this low of mileage seems a bit out of the normal wear and tear. After reviewing many sites on the internet, it seems this occurance is common enough that it should be a recall. Walter goodall.
- Severn, MD, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Severn, MD, USA