This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering shaft - clunking noise and can feel vibrations in the steering wheel. Have to keep paying for mechanics to pack with grease rather then fix the problem. Have been told that is will eventually go completely out and will have to be totally replaced. I have a 2001 Tahoe and a 2003 GMC Sierra. Problem on both vehicles. I feel this should be recalled and manufacturer should replace and fix the problem.
Total loss of steering in my 2001 Tahoe. This was preceded by a clunking noise that could be heard under the hood and felt through the steering wheel. Fortunately, the loss of steering happened at a low speed and no accident resulted. In my owner's manual, it states that in the event of power assist loss on the steering, you can still drive the vehicle, it will just be more difficult to steer. This is not the case. The vehicle cannot be safely driven at any speed due to the amount of strength required to turn the wheel. This is a dangerous defect in the steering mechanism.
I have had my Tahoe in the the dealer several times. Where to begin. We have had middle seat latches catch and need to be replaced, the front dash and radio bubbled up and peeled...that was replaced. A component in the steering column was replaced when the car would just up and die everytime you turned left. That was replaced. The back window latch broke while on vacation. It too was replaced. All the seat/seatbelt recalls were repaired. Then on 5/18/03 our power steering went out without any warning. They replaced it on 5/19/03 at the dealer. We took it back in on 5/30 with the complaint of it still not "feeling" right. It was hard to turn to the left. They found no problem. Then on 7/13/03 while driving with a car full of boys, then the car died and started on fire. The 2 men, both whom have backgrounds as mechanics that help me said that it the universal joint on the power steering box was rubbing against the positive battery cable. Once it rubbed thru the insulation the car caught fire. They had to disconnect the battery before they were able to tow the car because everytime the wheel moved a little it began sparking again. Also, they had to end up towing it from the front because the steering column wouldn't lock up when the ignition was off, so, they couldn't tow it from the back.
- Olathe, KS, USA
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- Johns Island, SC, USA