This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated that the vehicle was unable to shift into reverse. The transmission also slipped between neutral and drive. The dealer determined that the sun shell of the transmission was defective.
Although the dash says "apply brake to shift from park", my 3 year old son was able to shift out of park causing the vehicle to start rolling backward down a hill. What I discovered was that he had turned the key halfway between the off position and the accessory position and in this intermediate position the vehicle freely shifts out of park without pressing the brake at all. I contacted the dealer and he indicated it is the brake shift lockout switch that controls that safety feature. Clearly if my 3 year old son can get around that safety feature, it is not a safety feature at all.
I have had this vehicle back a three different dealerships. Two of them informed me that these conditions are normal for this vehicle and there is nothing that the can do. Wallace lundgren at least kept the vehicle for a week and apparently tried to duplicate the symptoms. These problems are occuring intermittantly and me being an automotive technician know how hard intermitant problems are but because of the safety of my family I believe that a vehicle that intermitantly has no brakes should be taken seriously. Also I would like to note that lundgren Chevrolet gave me a 2000 Suburban as aloner and guess what no brakes intermittantly. Also my service manager fred scharnberg has had the same problems with his new 2000 Suburban. I believe G.M is about to have a very big problem when these vehicles start killing people because the can't stop.
- Austin, TX, USA
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- Flint, MI, USA