This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving SRS light appeared on the dashboard and remained on. This caused the horn to malfunction. Vehicle was taken to the dealer for inspection, and mechanic could not duplicate the problem. The consumer stated that problems continue after the dealership assured him there was no problem. On two 500 mile trips the light was on the entire time.
Consumer was in two accidents. One in novemer of 2000 and the other in September of 2002. The air bags did not deploy in either incident. Consumer described the incidents to a representative of General Motors. Consumer was informed that the air bags should not have deployed, in the first accident there was one injury, in the second accident, there were two injuries.
On November 11,2000 I had a head on collision (not my fault) and the airbags didn't deploy. Then on Sept 1,02 we had a accident on interstate 95 that we totaled the Tahoe and the body shop called GM since the airbags didn't deploy again. Mr. Lattermere from GM callled me and told me over the phone after I describe the accident to him that, as he drew a picture on paper, "that the air bags shouldn't have deployed". I find it very difficult that a person can draw a picture and tell me this. I would like for your organization to inspect this vechile and retrieve the computer information and let me know what you think. GM sent an "indepedent" inspector out to do a report but I have nothing from him or GM on the finding. I have left messages for Mr. Lattermere to call me to no avail.
Head on collision, impact on front right side, hit and sheared in half a wooden utility pole, no air bag deployment on either side, bumper is curled under front end of vehicle.
While traveling at 35 mph lost control and car flipped, hit an inbankment. Upon impact, airbags didn't deploy, hood released, cutting consumer to the bone.
A D V E R T I S E M E N T S
- Northfield, NJ, USA