This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have enclosed a letter with fax describing events. Thank you. No component mentioned in summary. The consumer wrote a letter on behalf of her sister who is the owner of the vehicle in question. The owner took the vehicle to a repair shop where the mechanic stated he had never seen a rear differential in that state and found it to be rare and very unusual for a vehicle of that age/mileage. He advised the owner to check to see if there was a recall. Upon contacting GM, the consumer learned there was no recall. GM instructed the owner to have the vehicle towed to another dealership to have GM look at the vehicle. The second mechanic agreed this was unusual and that GM should cover at least 75 percent of the repair. By this time, the owner had the necessary repair completed.
While driving could smell fuel inside of vehicle. Consumer has to roll down the windows, but smell will still be there. No leak had been found. However, technician said that cause of the smell had been a burning on differential.
- Fort Worth, TX, USA
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- Martinez, GA, USA