This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service safety restraint constantly reappears. Taken into dealership 3 times and still has not been fixed. This could cause serious injury or harm and I have 4 children 10 and younger. This has been an on going problem.
A warning message appeared on my 2021 Chevy Suburban dashboard that says "Service Safety Restraint System". This impacts the airbag control module under the driver seat. After doing some research on my own this is a TSB PIT5759 but it is not covered under a recall, as per my local dealership. I took the vehicle to the Chevy dealership where purchased and was told this is not a recall or warranty part. This is very disappointing as it impacts the airbag controls which in an accident could cause severe injury or death.
3rd row middle seat belt covers (2) detached and fell off and seat belt retracted inside roof of vehicle. I had to fish out the seatbelt and tie to a metal clip to prevent the seatbelt from retracting inside the roof again. Third row middle seat belt is not usable.
"SERVICE SAFETY RESTRAINT SYSTEM" message will often and randomly display, stay illuminated for random lengths of time, and then clear. Dealer Service centers are not taking the random/intermittent fault of the Safety Restraint System seriously. Passengers are at risk (unknow severity, assume the worst) due to a Faulty Safety Restraint System.
I'm writing to complain about the proposed temporary resolution of the recall. I received a letter today advising me that repair parts were unavailable and that I should simply not use the third row seats until the inspection/repairs are completed. Like many people who own Suburbans, I bought this vehicle because we are a family of six. This is the only vehicle in our home that can fit both adults and all four children. Not using the third row is simply not an option for us. This is an unacceptable solution, no matter how temporary.
- Charleston, SC, USA
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My seat belt recall was not done said they did but did not do it ask them when were going to do it would never call or answer me need them to complete there recall on rear seat defective
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- Seminole, FL, USA