Increased steering effort, particularly at lower speeds, increases the risk of a crash.

Steering — Steering Control Module

Summary

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

Actions

The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

Documents (20)

• Manufacturer Notices(to Dealers,etc) - Dealer Message re N212333901 - Safety Recall Loss of Power Steering Assist
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - Dealer Message re N212333900 - Safety Recall Loss of Power Steering Assist
• Defect Notice 573 Report
• Safety Bulletin re N212333900 Loss of Power Steering Assist Copyright
• Safety Bulletin re N212333901 Loss of Power Steering Assist
• Miscellaneous Documentn - Screen Messaging re GM Recall N212333900 Driver Information Center Messaging for Over-The-Air Update
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212333900 Loss of Power Steering Assist
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212333901 Loss of Power Steering Assist
• Manufacturer Notices(to Dealers,etc) - Dealer Message re N212333900 - Safety Recall Loss of Power Steering Assist
• ISSUED Owner Notification Letter(Part 577)
• ISSUED Owner Notification Letter(Part 577)
• Safety Bulletin - Product Safety Recall N212333900 Loss of Power Steering Assist
• Safety Bullet - Product Safety Recall N212333901 Loss of Power Steering Assist
• Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION N212333900-01 Safety Recall Loss of Power Steering Assist Customer Letter Added
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212333900 Loss of Power Steering Assist
• Manufacturer Notices(to Dealers,etc) - Dealer Notification re REVISION N212333901-01 Safety Recall Loss of Power Steering Assist Customer Letter Added
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212333901 Loss of Power Steering Assist
• Recall Quarterly Report #2, 2021-4
• Recall Quarterly Report #1, 2021-3

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