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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Chevrolet Suburban body / paint problems

body / paint problem

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2021 Chevrolet Suburban Owner Comments

problem #1

Oct 312024

Suburban

  • miles

A D V E R T I S E M E N T S

I was sold a vehicle from a dealership in Green Bay Wisconsin under the impression all safety regulations were met. The day I drove it off the lot, I had issues with the back drivers' door, making wind noise. I had messaged the salesman, he stated it may have been the door seal. Days went by, it wasn't sitting well with me, I made an appointment with a local body shop in. regard's to the door and suspicion of something not right. I brought it to the body shop, they informed me, that the back air bags were deployed and stuffed back into the roof, body work on the left side was done incorrectly and is very unsafe to drive, seat belts where my children sit were finger tightened, frame is held on by a bolt etc. The body shop states that if this vehicle were to be in an accident, it would not sustain impact the way vehicles are designed to do so. The owner of the dealership I had bought from refuses to come to an agreement about this situation. I have all the paperwork and documents from the body shop along with another local dealership near me who I also brought it to look it over as well so the owner could understand that this vehicle should have never been able to be sold on his lot. They also agree that this is super unsafe and should not be driven until it is fixed properly and all safety standards should be met. They believe that it should have been totaled out, it is very obvious that the left side was hit and smashed in. I also asked the owner if he would feel safe for his children to drive in this vehicle and he said, -??no-?? I have many documents/pictures/reports to share once needed.

- Champion , MI, USA

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