This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 19V761000(electronic stability control, service brakes, hydraulic, service brakes). The contact stated that salt lake valley Chevrolet (located at 4050 w 3500 S, West valley city, ut 84120, (801) 758-8387) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Chevrolet Suburban. The contact discovered NHTSA campaign number: 19V761000 (electronic stability control, service brakes, hydraulic, service brakes). The contact spoke with schumacher Chevrolet of denville (281 us-46 E, denville, NJ 07834, (973) 664-7584) and was informed that the parts were unavailable. The manufacturer informed the contact that she should not place the vehicle into 4-wheel drive until the remedy was found. No further assistance was offered. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cresskill, NJ, USA
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- West Valley City, UT, USA