This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.
I was driving on the highway at 50 mph with my 3 kids and my vehicle stop accelerating. I almost got in a major Car accident. I had no warning lights at all. I contacted the dealership to tow Car and the transmission failed internally, I ask for Assitance since the 8 speed transmission has a class action lawsuit and Chevy denied Assitance since I have a 6 speed transmission. I believe this is a safety issue that may cause fatalities driving with children and no acceleration at
This vehicle is unsafe as there appears to be a problem with fuel injectors which causes a sudden burst when stopping and a accelerates too quuckly when taking off both problems almost caused an accident. This has been happening since the vehicle was almost brand new. I have already taken to Chevy and they admit there is a problem
The contact owned a 2017 Chevrolet Suburban. The contact stated he received NHTSA campaign number: 19V761000 (electronic stability control, service brakes, hydraulic, service brakes) and the vehicle was taken to dealer parks Chevrolet charlotte located at 8530 ikea blvd, charlotte, nc 28262, (704) 227-5848 to receive the recall remedy on November 19, 2019. The contact stated while driving 25 mph, when he depressed the brake pedal and the vehicle accelerated on it's own. The engine was cut off but the vehicle continued to accelerate forward. The contact stated he drove through a stop sign and impacted another vehicle and kept accelerating until it came to a stop crashing into a tree. The air bags did deploy. The contact sustained emotional distress and his wife sustained injuries on her chest bone injuries, right hand, and a cut lip. The contact stated they did not seek medical attention. The contact stated the other vehicle was totaled and a child sustained neck injuries. A police report was filed. The vehicle was not drivable. The vehicle was towed to impound lot. The contact called the dealer and was made aware of the failure. The contact believes the recall repairs was related to the accident. The vehicle was totaled. The manufacturer had not been aware of the failure. The failure mileage was 24,720.
A D V E R T I S E M E N T S
- Fontana , CA, USA