This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I haven-??t had this vehicle but for two years. Transmission just went out. 2016 Chevy Suburban 121k miles. Our 2005 GMC Yukon outlasted a 2016 Suburban.
The vehicle will just stop operating while driving. This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off. Couldn't turn steering wheel, put into neutral or anything. Police assisted me as I was blocking the main road to the parking lot. No electrical in the vehicle. This happened a few times before but the car would usually restart quickly. This time it sat for over 5 minutes and then for some reason I was able to get it restarted. There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix. This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning. Luckily no one has been hurt or any accident but it is scary to say the least.
While driving at speed between 18-35mph the transmission began to shutter. I attempted to make a left turn and the vehicle would not accelerate as I pushed on gas pedal. I believe the transmission failed almost causing us to be T-boned by another vehicle approaching intersection from opposite direction. This is definitely a important safety concern.
After replacing my transmission on my 2016 suburban at 83k miles at the cost of $6,097 in January 2022, I was endangered again on 3/2/22 when I attempted to drive on the interstate. My SUV failed to accelerate and the check engine light started flashing. Thankfully, I was able to maneuver and exit the interstate as soon as possible and waited two weeks for an appointment at my local dealer. I did not drive the car on the interstate during this two weeks. I am told that my engine is misfiring and they are going to try to figure out why. My car (that is barely 5 years old - purchased 2/14/17) has both transmission failures and engine problems. And the air conditioner failed. The list goes on and on. NHTSA please check into accidents involving chevrolets. I could easily have died on the interstate two weeks ago and no one would have known that it was because my car would not accelerate. I am thankful to be alive after so many close calls with this car, but also fearful for my safety and others.
Reduced or loss of power steering assist. Steering wheel jerks or kicks back when turning. Service Stabilitrak message with warning chime. Engine stall. IPC going blank or inoperative. Radio/ICS going blank. HVAC going blank. Hood ajar message and/or dome lamps flash when shifting into reverse. Alarm sounds when locking doors or door locks cycling. Wipers continue to run for a short time after turning off and then stop/park in the incorrect location Engine stall and loss of steering almost caused a collision putting mine and others lives at risk. This has happened seven times since I bought the car in July 2021. No warning its going to happen other than dash lights flicker, warning lights on, steering fails, car dies, won't restart. GM has a Technical Service Bulletin #18-NA-161. I hope you can do something about this serious problem before someone is serious hurt or dies. Thank you
- Grain Valley, MO, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2016 Chevrolet Suburban. The contact stated that while the vehicle was idle, the vehicle made a choking sound as if the vehicle was about to shut-off. The brake pedal was stiff requiring extra effort than normal for the vehicle to come to a stop. While turning left or right at low speeds, the steering wheel was difficult to turn and made an abnormal hissing sound. The contact stated that there was oil leaking from the front-end of the vehicle. The contact took the vehicle to the dealer who diagnosed that the vacuum pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that due to the mileage on the vehicle, the vehicle no longer qualified for the special recall related to the failure. The approximate failure mileage was 119,000.
The contact owns a 2016 Chevrolet Suburban. The contact stated while driving various speeds, the vehicle had experienced engine misfiring and the transmission would malfunction causing the vehicle to stop accelerating while depressing the accelerator pedal. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The local dealer bolivia Chevrolet (199 NJ-17, East rutherford, NJ 07073) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 10,000. Invalid VIN.
The transmission on my 2016 Chevy Suburban started to give me problems at 30000 miles, at first I didn't know it was the transmission. The truck started to jump when I switched gears, it lagged on accelerating, there was a humming noise and gears slipped. Currently at 80000 my transmission needs to be replaced car is no longer driveable. I took it for suspension problems and I kept telling dealer that the truck seemed off and further investigation it was confirmed that the transmission was failing.
When driving on the freeway the motor loses power or feels like wants to turn off. When driving on freeway the SUV sometimes trys to brake by itself and warned that something was in front of me with a clear freeway.
The contact owns a 2016 Chevrolet Suburban. The contact stated the air conditioner failed to produce cold air through the vents. The vehicle was taken to all star Chevrolet (11377 airline hwy, baton rouge, la 70816) where it was diagnosed with an air condenser leak. The contact was also advised that the vehicle was over the mileage for manufacturer to cover repairs under special coverage adjustment: N162080780. The vehicle was repaired. The manufacturer was contacted but offered no assistance as the vehicle was over the mileage. The contact was upset as she did not receive the notice for special coverage adjustment: N162080780. The approximate failure mileage was 70,000.
At times, the entire electrical system fails while the vehicle is operating. Typically, it quickly reboots, but at times will not restart for several minutes. This has happened while making a hard turn at low speed, in which the power steering fails, wheel jerks, and entire electrical system and engine become disabled, and has also happened at highway speed while operating on cruise control, with the electrical system typically shutting down when the blinker is engaged to change lanes. When electrical shuts down, results in complete loss of all electrical systems including power steering, brake assist, engine power, lights, etc.
The contact owns a 2016 Chevrolet Suburban. While driving low speeds, the brakes failed. The contact had to use force when depressing the brake pedal to stop the vehicle. Also, the check engine warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 200,000.
The contact owns a 2016 Chevrolet Suburban. The contact stated that there was a knocking sound in the engine compartment while driving at any speed. The sound occurred without warning. Also, water leaked into the vehicle via the external antenna when it rained. The vehicle was taken to peltier Chevrolet (903-705-7933, located at 2700 w sw loop 323, tyler, tx 75701) where the technician stated that there was no recall and that the warranty expired. The manufacturer was made aware of the failure and confirmed what the dealer stated. The vehicle was not repaired. The failure mileage was approximately 50,000.
Since purchase, our vehicle has been towed into the dealership because it would not turn off and we had to disconnect the battery. The vehicle did that 2 more times after being towed in. It has had new motor mounts, new rotars, and has been in a GM service center 16 times. The most recent incident was when the vehicle died on a highway with 2 children in the car. Please see attached work history for the vehicle
The contact owns a 2016 Chevrolet Suburban. While driving 30 mph, the vehicle failed to accelerate. Also, the brakes failed to respond when the brake pedal was depressed and the vehicle stalled. The failure recurred two more times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 14,000.
While driving vehicle goes into "engine power is reduced mode" preventing any accelaration. Once you tap the brakes - that is your new maximum speed. If going up an incline and you slow down - new maximum speed. The vehicle will not accelerate. To make a left turn - the vehicle has to be restarted before there is any sort of power/acceleration to cross the road. A very dangerous situation especially if you cannot easily pull to the right side of the road out of harms way. This has happened 3 times with a brand new 2016 Chevy Suburban. Resulting in a close call to an accident. When getting towed the vehicle didn't have enough power to drive up the tow truck bed and had to be winched up.
A D V E R T I S E M E N T S
- Eufaula, AL, USA