This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at slow speeds, the electrical power fluctuated, and the steering wheel jerked abnormally and became difficult to turn. The instrument panel lights turned off with an audible bell chime. The contact stated that during the failure, the engine remained operable. The vehicle was taken to the local dealer who replaced the battery, and the vehicle was repaired; however, the failure later reoccurred. The vehicle was taken back to the dealer who was unable to duplicate the failure and no service was performed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.
Purchased my 2016 suburban on 1/14/23 and since it has been -??service trailer brake-?? distracting me from driving. The service chime stops me from listening to music, my turn signals, constantly making me look down. I drove around in total for 4 hours throughout my day and non stop. I-??ve contacted the dealership and told me to wait till the end of the week.
The vehicle will just stop operating while driving. This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off. Couldn't turn steering wheel, put into neutral or anything. Police assisted me as I was blocking the main road to the parking lot. No electrical in the vehicle. This happened a few times before but the car would usually restart quickly. This time it sat for over 5 minutes and then for some reason I was able to get it restarted. There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix. This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning. Luckily no one has been hurt or any accident but it is scary to say the least.
While driving the alert -??Service Trailer Break System-?? chimes and shows up on my dash so much that my car is un drivable. I don't even nor have I ever towed anything with my Chevy suburban before. So I have never even used the trailer break system before either.
Car dies randomly while driving taken it to multiple dealerships and they can-??t figure it out changed batteries tightened grounds had dealership check everything and they can-??t see any problem but have almost been hit and in bad accidents due to this. Car will drive fine then randomly die while in motion losing power steering and brakes and then locked into car without any thing working can-??t use flashers or anything just stuck until about 15 mins car will randomly start again.
- Hermleigh , TX, USA
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My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.
When stepping on brake the electrical system went off for several seconds as in the entire dash shut off, then later when driving at low speeds and backing up dash reads stabilizer track and jerks the steering wheel out of hands
At low speeds while steering, the steering wheel locks up for 1 or 2 seconds causing the vehicle to drive in an unintended direction. This is sometimes accompanied by the electrical system rebooting, and sometimes, there is no warnings at all. It has happened to us 4 times in the last six months. The dealer has had the car twice and is unable to reproduce or diagnose. In addition, sometimes the car has rebooted while driving 60 mph on highways. When this happens, it has engaged cruise control at least three times. I don't view this as unsafe as the steering description given above.
Reduced or loss of power steering assist. Steering wheel jerks or kicks back when turning. Service Stabilitrak message with warning chime. Engine stall. IPC going blank or inoperative. Radio/ICS going blank. HVAC going blank. Hood ajar message and/or dome lamps flash when shifting into reverse. Alarm sounds when locking doors or door locks cycling. Wipers continue to run for a short time after turning off and then stop/park in the incorrect location Engine stall and loss of steering almost caused a collision putting mine and others lives at risk. This has happened seven times since I bought the car in July 2021. No warning its going to happen other than dash lights flicker, warning lights on, steering fails, car dies, won't restart. GM has a Technical Service Bulletin #18-NA-161. I hope you can do something about this serious problem before someone is serious hurt or dies. Thank you
The transmission on my 2016 Chevy Suburban started to give me problems at 30000 miles, at first I didn't know it was the transmission. The truck started to jump when I switched gears, it lagged on accelerating, there was a humming noise and gears slipped. Currently at 80000 my transmission needs to be replaced car is no longer driveable. I took it for suspension problems and I kept telling dealer that the truck seemed off and further investigation it was confirmed that the transmission was failing.
This has happened at least 10 different times within a month. First time I was parked and when I went to put the vehicle in drive, I tried to turn steering wheel and it seemed to lock up and all the lights started to flicker. After about a second it allowed me to use steering wheel. This seems to happen at a very slow speed. When I drive through at restaraunts, the steering wheel locks up. The radio will quit playing. If I turn off the vehicle and restart it the radio will work once again. When the vehicle does this, none of the turning signals work.
My family and I had a trip to L.a. about 2 hours away. When we were half of the trip. My truck started to flickering all interior and exterior lights. All sounds including radio and turn signal when off. After that I tried to get out of the next coming exit, before that there was a curve when the worse part happen. My truck turned off all light in the vehicle for 1 second affecting the steering wheel. I wasn't able to make the turn that was coming in front of me luckily was only 1 second that this happened then all power came back. Got out of the freeway right away. This experience was really terrible for our family and I. the motor never when off only electrical on the truck. By the way we were driving 70mph on the freeway when this happened.
The contact owns a 2016 Chevrolet Suburban. The contact stated the air conditioner failed to produce cold air through the vents. The vehicle was taken to all star Chevrolet (11377 airline hwy, baton rouge, la 70816) where it was diagnosed with an air condenser leak. The contact was also advised that the vehicle was over the mileage for manufacturer to cover repairs under special coverage adjustment: N162080780. The vehicle was repaired. The manufacturer was contacted but offered no assistance as the vehicle was over the mileage. The contact was upset as she did not receive the notice for special coverage adjustment: N162080780. The approximate failure mileage was 70,000.
At times, the entire electrical system fails while the vehicle is operating. Typically, it quickly reboots, but at times will not restart for several minutes. This has happened while making a hard turn at low speed, in which the power steering fails, wheel jerks, and entire electrical system and engine become disabled, and has also happened at highway speed while operating on cruise control, with the electrical system typically shutting down when the blinker is engaged to change lanes. When electrical shuts down, results in complete loss of all electrical systems including power steering, brake assist, engine power, lights, etc.
While driving the door locks began opening and closing, the emergency flashers turned on and off repeatedly, the gps navigation system stopped working and the bluetooth operations failed
Brakes wont stop in carpool on second stop. They lock up. Ive almost run into the car in front and almost ran into a kid!! dealership said it was just my brake pad and not covered byt I said it only happens in this one situation. Also - my screen/radio/movie just blacks out with no power for mo reason and fir days and then comes back. Screen was replaced once but its happening again. Had to pay 2 for to be fixed. And body molding has com off twice when front and bsck door open at same time. And window shield or attenta are letting water in my roof near my electrinic at rearview mirror. I dont have a sunroof, it should not leak! it only has 43K mikes and is warraty til 50K w extended warranty I bought but nothing is covered. First dealer told me I didnt have extended warranty. Then I went back and fkund my palerwork, now they concede I do. But they are now saying its brake pump, which they will fix, but I still have to pay labkr and new belts. They bave to remove belts to repair brake pump, which stretches belts - but they say thats not covered, nor he labor. Lots of moms with Suburban in carpool - this is a dangerous disaster waiting to kill children. Can someway say - mandatory recall? it was so scary the first time it happened but then I thought nothing bc at higher slpeds or when hitting gas betw brakes it diesnt happens. Only during school carpool.
I have experienced my radio and steering controls fail to respond to touch, disconnect from phone calls, my cruise control has stopped working on several occasions and is now intermittent. The vehicle's lane departure assist is intermittent as well.
The display module was replaced. Then the heat wouldn't work so the entire display screen was replaced. There is a grinding / vibration that has not been diagnosed. Feels like it slips. It also got stuck in an acceleration and the brakes wouldn't work.
A D V E R T I S E M E N T S
- Canton, OH, USA