This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When trying to stop from a coast, in reverse or moving forward the vehicle is very hard to stop, brake pedal will not push down. I was told the brake booster was faulty and needed to be replaced, other people with this vehicle have had the same issue. First happened in school pick up line could have easily hit a child or another vehicle.
Vacuum booster went completely bad at 49,000 miles there is no safety recall on this issue and this can cause your brakes to not work, makes them extremely hard to push exerting all your strength to get the breaks to work. The first time this happened was weeks ago at a stop light when the breaks quit working, I nearly hit the car in front of me. I took it immediately to les scwab and they said the vacuum booster was out and to take it to the dealer. GM informed me that it's not covered under the warranty. I had to pay out of my pocket to fix and issue that several people have reported and I joined a class action lawsuit with other owners of 2015-2016 Chevy Suburban all with under 50K miles some had this issue at 20K miles. GM is aware of the issue and continues to do nothing about the problem putting peoples lives in danger everyday.
Some time when I brake, the car do not stop immediately is slighting before stopping by short brake, and backward driving the car do not want to stop and after, driving again regularly is fine I had the car in service they say the car is fine...........I tough maybe I have to renew the brake but no brake are fine this problem began on January 1017 until now, but in period of coming and go I ask the service is any recalls? they told me" Suburban do not have any "recalls"
I had a very bad accident in Dec 05, 2017 trought the hit, the hit was so strong, and the airbags did not open for me and my friend, she hit her head and knie on the board I had cardiac contusion had to stay at the hospital police was surprise that the airbag did not go on, and the hospital
- Rockville, MD, USA
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The display module was replaced. Then the heat wouldn't work so the entire display screen was replaced. There is a grinding / vibration that has not been diagnosed. Feels like it slips. It also got stuck in an acceleration and the brakes wouldn't work.
The contact owns a 2016 Chevrolet Suburban. While driving 30 mph, the vehicle failed to accelerate. Also, the brakes failed to respond when the brake pedal was depressed and the vehicle stalled. The failure recurred two more times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 14,000.
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- Homestead, FL, USA