This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought vehicle new with zero miles from Chevrolet dealer in 2016. Had approx 69,000 miles when these two events below happened. The first instance my wife was driving alone and at the end of a long trip in a hotel parking lot in nc charlotte area.. no brake pressure at a very slow speed after coming off interstate. Vehicle did stop but peddle had to go to floor.. this on 10/20/2018 the second time, my wife was driving with me and midway on a long trip, came off the interstate in SC to get gas and at very slow speed while in the gas station the brake peddle lost pressure and had to go to floor to stop. 10/28/2018 has not happened since these dates as of 12/1/2018
A few weeks ago, I was backing out of a driveway and my brake pedal became stiff and would not move. My 2016 Suburban ltz kept sliding, I stood on the brake even though it wasn't slowing and shifted to drive. I tried again, it happened a couple of times, but I attributed it to the rain. Today, I was in town and backing out of a parking space, the brake pedal stuck again and my Suburban kept going back. There were other vehicles parked near me, I put it in drive once again as soon as I could. I drove through town to my next stop and called my husband to tell him what happened. The Suburban drove fine through town, I was very cautious and scared. As I was pulling into the parking place of my next stop, the brake pedal did it again. I had already mentally prepared for what to do if this happened again, so this time I mashed my emergency brake, just barely stopping before hitting the car parked in front of me. My husband told me not to drive it, he was coming to get me and our kids, we called Chevrolet roadside service. A wrecker came and towed it to a nearby dealership. It will be the middle of next week before they can look at it. Dealership didn't have any courtesy cars, so I am out of pocket for a rental right now, but I don't have a choice. I can't put my children's, mine, or other's lives in danger. We bought this Suburban new and it has 36K miles on it. Of course at this point I have no idea what the issue is, so that's why I got online and began researching, after I found the other complaints I figured since this sounds like the same issue, I need to report it.
The contact owns a 2016 Chevrolet Suburban. While driving 10 mph, the vehicle failed to come to a complete stop when the brake pedal was depressed. The contact mentioned that excessive pressure was needed on the brake pedal to stop the vehicle. While driving at high speeds, an abnormal noise was detected from the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 101,000.
Since buying this car in 2016 I have had brake problems but did not realize. Anytime I put it reverse or forward while parking my brake pedal would get so hard., it was very hard to step on it to stop the car. Computer kept saying brake assist and I never thought much of it. Problem continued to get progressively worse where I could not even stop the car. I finally took it into the dealership and they replaced the brake vacume pump. There were a few times especially on hill parking that I thought I was going to hit another car. It only happened while parking, traffic or drive troughs at low speeds
When trying to stop from a coast, in reverse or moving forward the vehicle is very hard to stop, brake pedal will not push down. I was told the brake booster was faulty and needed to be replaced, other people with this vehicle have had the same issue. First happened in school pick up line could have easily hit a child or another vehicle.
Vacuum booster went completely bad at 49,000 miles there is no safety recall on this issue and this can cause your brakes to not work, makes them extremely hard to push exerting all your strength to get the breaks to work. The first time this happened was weeks ago at a stop light when the breaks quit working, I nearly hit the car in front of me. I took it immediately to les scwab and they said the vacuum booster was out and to take it to the dealer. GM informed me that it's not covered under the warranty. I had to pay out of my pocket to fix and issue that several people have reported and I joined a class action lawsuit with other owners of 2015-2016 Chevy Suburban all with under 50K miles some had this issue at 20K miles. GM is aware of the issue and continues to do nothing about the problem putting peoples lives in danger everyday.
Some time when I brake, the car do not stop immediately is slighting before stopping by short brake, and backward driving the car do not want to stop and after, driving again regularly is fine I had the car in service they say the car is fine...........I tough maybe I have to renew the brake but no brake are fine this problem began on January 1017 until now, but in period of coming and go I ask the service is any recalls? they told me" Suburban do not have any "recalls"
I had a very bad accident in Dec 05, 2017 trought the hit, the hit was so strong, and the airbags did not open for me and my friend, she hit her head and knie on the board I had cardiac contusion had to stay at the hospital police was surprise that the airbag did not go on, and the hospital
The display module was replaced. Then the heat wouldn't work so the entire display screen was replaced. There is a grinding / vibration that has not been diagnosed. Feels like it slips. It also got stuck in an acceleration and the brakes wouldn't work.
The contact owns a 2016 Chevrolet Suburban. While driving 30 mph, the vehicle failed to accelerate. Also, the brakes failed to respond when the brake pedal was depressed and the vehicle stalled. The failure recurred two more times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 14,000.
A D V E R T I S E M E N T S
- Ponte Vedra Beach, FL, USA