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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
35,943 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Chevrolet Suburban body / paint problems

body / paint problem

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2016 Chevrolet Suburban Owner Comments

problem #7

Mar 152020

Suburban

  • 46,000 miles

A D V E R T I S E M E N T S

The power tailgate comes down with such energized force that myself as a 5'10" adult athlete cannot stop it. Just yesterday it almost decapitated my 10-year old daughter, bruised her head and strained her neck about one year ago I took the Suburban in to my dealer, hendricks Chevrolet and they said there was nothing they could do about it. After yesterday's incident, I scheduled a service call to being it back on tomorrow, March 17th and told them if they did not fix it, we would what other owners are facing the same dangerous problem to force them to fix it, hence why we are contacting you. The vehicle is parked, in stationary position.

- Naples, FL, USA

problem #6

Oct 262019

Suburban

  • 91,000 miles
While driving Saturday morning 10/26/2019, the front door applique on the driver's side was blown off. This applique has been noticed before raising away from the body. I previously owned a 2015 Suburban. The door appliques on that model also had to be replaced a my expense. A price of $150 per door was quoted to me. As answer to the question as to whether or not the repairs would eliminate future problems, the serviceman felt nothing would change. It is very likely that I would be responsible for similar repairs in the future.

- Tylertown, MS, USA

problem #5

Jul 192019

Suburban

  • 21,200 miles
My steering wheel pops or makes a cracking noise when turning the steering wheel. I believe this is usually occurring at low speed's. I mostly notice it when driving off or slowing down and making a turn.also my truck is leaking water from the top right corner of the vehicle

- Shady Shores, TX, USA

problem #4

Mar 142018

Suburban

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Chevrolet Suburban. The contact stated that there was a knocking sound in the engine compartment while driving at any speed. The sound occurred without warning. Also, water leaked into the vehicle via the external antenna when it rained. The vehicle was taken to peltier Chevrolet (903-705-7933, located at 2700 w sw loop 323, tyler, tx 75701) where the technician stated that there was no recall and that the warranty expired. The manufacturer was made aware of the failure and confirmed what the dealer stated. The vehicle was not repaired. The failure mileage was approximately 50,000.

- Lindale, TX, USA

problem #3

Sep 012018

Suburban

  • 36,000 miles
Brakes wont stop in carpool on second stop. They lock up. Ive almost run into the car in front and almost ran into a kid!! dealership said it was just my brake pad and not covered byt I said it only happens in this one situation. Also - my screen/radio/movie just blacks out with no power for mo reason and fir days and then comes back. Screen was replaced once but its happening again. Had to pay 2 for to be fixed. And body molding has com off twice when front and bsck door open at same time. And window shield or attenta are letting water in my roof near my electrinic at rearview mirror. I dont have a sunroof, it should not leak! it only has 43K mikes and is warraty til 50K w extended warranty I bought but nothing is covered. First dealer told me I didnt have extended warranty. Then I went back and fkund my palerwork, now they concede I do. But they are now saying its brake pump, which they will fix, but I still have to pay labkr and new belts. They bave to remove belts to repair brake pump, which stretches belts - but they say thats not covered, nor he labor. Lots of moms with Suburban in carpool - this is a dangerous disaster waiting to kill children. Can someway say - mandatory recall? it was so scary the first time it happened but then I thought nothing bc at higher slpeds or when hitting gas betw brakes it diesnt happens. Only during school carpool.

- St. Simond Island, GA, USA

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problem #2

Feb 012017

Suburban

  • 5,000 miles
Car shakes at speeds over 65mph with no solution from dealer or Chevrolet after multiple trips to dealer for a permanent repair. Or response from Chevrolet customer service

- Benton, KS, USA

problem #1

Dec 042015

Suburban

  • 2,400 miles
2016 Chevrolet Suburban the roof is coming lose form the roof bows. There is a bad vibration throughout the whole vehicle causing it to wonder the road. There is a wind buffering noise in the vehicle that is causing me severe headaches and ears to pop. It is also affecting my children as they cry more than normal when we go for rides in this vehicle. The wind buffering noise is affecting my health and well being. The rear end is making noise in my vehicle. My dash is rattling extremely bad and a piece fell out of the bottom of the dash and hit my 2 year old daughter on the head as she was laying in the floorboard while parked at a softball practice. The piece that fell out and hit her on the head did not even belong in the dash to begin with. The vehicle feels like all four tires are out of balance. The door paneling is coming loose from the door and the door makes a squeaking and popping noise when it opens and closes. All of these problems are well known problems and GM is doing nothing to repair the issues that is working. Also, the running boards (power deployable) rattle real bad from the light that is in the bottom of them. Oh, this does not include the electrical issues this vehicle is having. The back lift gates sounds like it is about to cave the vehicle in when it shuts. It shakes the whole vehicle and it should not do that.

- Omega, GA, USA

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