This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle has exterior side mirrors that fold in. Once folded in the driverside mirror can be powered back out, but the passager side does not. this makes it unsafe to change lanes and identify a vehicle in your blind spot. This malfunction has happen several times on this vehicle. Prior to this vehicle had another 2013 suburban that the same malfunction occurred on. What are the odds of the same malfunction occurring on two seperate vehicles. The vehicle is currently at a mechanic shop that I have asked to check this out. Without this mirror it is unsafe to drive on a multi-lane freeway where changing lanes is necessary.
On July 8th I went into Sheehy Honda to look at a Suburban that Miss [XXX] said she had on sale. When I arrive Ms [XXX] showed me the vehicle, after looking over the vehicle it was something hanging from the back part of the vehicle they looked at it they got the manager out there he said he was going to take care of it doing, that time I went back into the building and try to see would I be able to purchase this vehicle and as the agreement started they say that I will have to put 4200 down after that the two guys went in the back I was still in the front with Miss [XXX] at her desk and the two gentlemen's came back and ask me do I have $500 more and I can get the vehicle and I told them if I was to give them 4,700 I want them to subtract it from asking price then Finance the balance from, $17,999 and I'll be financing only balance from that $17,999, because they told me the VIP was free for free oil change rotations and looking over your car and also I had warranty on the motor transmission and I want to say drive shaft but come to find out all these are add ones that they told me that was free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Dash has cracked in several spots and makes loud vibrating noises and I-??m worried with one crack being near air bag that air bag will not work correctly or dash will have projectile pieces that may impel into a person if the airbag deploys
I took the vehicle in for the air bag recall repair, and was informed by both the dealership and Chevy that while the cost oof replacing the air bag itself was covered under the recall, any damage to the dash or other parts of the vehicle that must to be removed to replace the air bag would NOT be covered under the recall. This policy is deplorable and immoral, and possibly illegal, but I confirmed with Chevy's corporate office that IS their current policy.
- Miami, FL, USA
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My 2013 Chevrolet Suburban has cracks in the dashboard in the same spots as many other people I have talked to, not only does this diminish the value of our vehicles the cracks around the passenger side air bag seem like it could be a danger if the air bag were to deploy possibly causing plastic shrapnel to be ejected with extreme force injuring or possibly killing someone especially considering the airbags are already under a recall for their issues they (the dash ) should be recalled
At home: Both front doors, built in armrests supports. Inner hard plastic arm support is broken in half. Was not aware it had broken and leaned on it getting out of the car. When the arm rest gave away I fell out of car down to the sidewalk. My previous car was also a Suburban and we never had this problem. I asked the body shop if it could be repaired but they stated the whole panel would have to be replaced. Unable to take pictures due to it being in cased.
Dashboard has cracked in two places. It is an expensive repair that Chevy will not stand behind. In the event of airbag deployment small pieces of plastic could fly and injure occupants.
The dashboard has several cracks and continues to crack further. These cracks just started to appear without incident. They cause the dash to rattle. They are also a cosmetic issue that will depreciate the value of the Suburban.
I have a 2013 Suburban with the common cracked dash issues. Mine has a major crack neat the passenger airbag, middle speaker and over the instrument panel. It came this way when I bought in on 8/29/2019 but I consider it a potential hazard if the airbag were to deploy.
There is a crack in my dashboard around the passenger airbag on my 2013 Suburban ltz. I am concerned that if the airbad was to deploy, pieces of plastic would become flying projectiles. The dash makes an awful rattle and is distracting to driver safety. This needs to be recalled for repair by Chevrolet.
The dashboard in front of the driver's seat has developed a crack approximately 2-3 inches in length. The vehicle has never been involved in any type of accident or collision. The crack started about two weeks ago and has slowly increased in length. My concern is if I am in an accident this area might splinter and cause injuries.
A D V E R T I S E M E N T S
- San Antonio, TX, USA