This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Suburban. The contact stated that the running head lamps and driver side tail light became inoperable. The vehicle was taken to a dealer, who diagnosed that the fuses needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 21,044.
I will now list the quality/safety issues that I have taken my vehicle to al serra North for, and how many of the issues have been resolved and how many have not. Also I will list the total number of days my vehicle has been out of my possession for these "repairs.? that number is 12. 02/05/2013 third row left seat safety/latch issue. Unresolved 03/06/2013 third row left seat safety/latch issue. Unresolved 03/29/2013 third row left seat safety/latch issue. Unresolved 04/03/2013 third row left seat safety/latch issue. Unresolved 03/06/2013 crooked ?lt" decal on drivers side of vehicle. Resolved 03/06/2013 gap between cargo area coat hanger and headliner. Resolved 03/06/2013 my freaking hi-beam headlights did not work! resolved 03/29/2013 passenger-side mirror shakes at higher speed so you cannot see what is behind you. Unresolved 04/03/2013 rattle in passengers side second row seat. Unresolved.
- Colorado Springs, CO, USA
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- Countryside, IL, USA