Chevrolet Recall N212328770: Passenger Frontal Air Bag Inflator May Explode
2012 Chevrolet Suburban
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Air Bags — Frontal — Passenger Side — Inflator Module
- Summary
- General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Actions
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
- Documents (39)
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated V3
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls VINs Re-opened for Additional Service
- Miscellaneous Document - Product Vehicle Information Spreadsheet
- Safety Bulletin - Product Safety Recall Announcement re N212328770 Front Passenger Airbag Takata Inflator - Priority Group 7
- Recall Acknowledgement
- Recall 573 Report
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re Safety Recall N212328770 Front Passenger Airbag Takata Inflator Priority Group 7
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328770 Front Passenger Airbag Takata Inflator Priority Group 7
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Front Passenger Airbag Stop Sale Announcement
- ISSUED Interim Owner Notification Letter(Part 577)
- Safety Bulletin
- Manufacturer Notices(to Dealers,etc) - Dealer Message re UPDATE: Recall PN 84304240 GMT 900 Air Bag Inflator Pallet Orders
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6-10 Heavy-Duty Part Information
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328770 Front Passenger Airbag Takata Inflator Priority Group 7
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall N212328770-02 Front Passenger Airbag Takata Inflator Priority Group 7 Parts, Warranty Information and Service Procedure Revision
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Update for Air Bag Inflator Pallet Order
- ISSUED Owner Notification Letter(Part 577)
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328770 Front Passenger Airbag Takata Inflator Priority Group 7
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Safety Bulletin re N212328770 Front Passenger Airbag Takata Inflator - Priority Group 7
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recall N212328770 01 Front Passenger Airbag Takata Inflator Priority Group 7 Revised Model Years and Inflator Return Instructions
- ISSUED Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc) - Dealer Message re UPDATE: Recall ...
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6 Heavy-Duty Part Information
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Recall Quarterly Report #2, 2021-3
- Recall Quarterly Report #1, 2021-2
- Recall Quarterly Report #3, 2021-4
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6-10 Heavy-Duty Part Information
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Air Bag Inflator
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Reminder: Air Bag Serial Number Required on Air Bag Safety Recall Claims
Click a tab for more information.