The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Amarillo, TX, USA

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact stated that the dashboard was cracked on the driver and passenger sides where the air bags were located. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.

- Pinopolis, RI, USA

There is a recall with takata airbag and Chevrolet has not furnished a replace the part or fix in a timely manner. Second issue is with dashboard cracking. My Suburban sits under our carport 99% of the time, but yet has a few cracks on the dash. Third issue is corrosion in the undercarriage, and I live in deep South Texas where it does not snow, and the beach is 1.5 hours away from where I live. This vehicle sits on just over 40K miles.

- Donna, TX, USA

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was unable to confirm when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Henrietta, TX, USA

The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Lafayette, LA, USA

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact stated that the recall notice for NHTSA campaign number: 16V381000 (air bags) was received in May. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided the contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/03/17

- Conroe, TX, USA

Dashboard has cracked without any intervening event. One crack on the right passenger side of the dashboard is directly on the top left side of the passenger airbag. I'm afraid if airbag was deployed shards of plastic would become projectiles or possibly interfere with the airbag operation. Another crack on top of dashboard is on the drivers side on the top left side of the instrumentation cluster is more than 5.5 to 6 inches long.

- Madison, MS, USA

I have 3 cracks in the dash of my Suburban. 1 is in the far left, front corner of the passenger side air bag, and the other 2 are in front of the steering wheel, about 8 inches apart. My concern, aside from paying so much money for a vehicle and having the dash crack for no reason, is that the airbag being deployed on the passenger side may send plastic pieces flying at the passengers face. There is obviously a defect in the production of these dashes, as I have read other people state the same issue, in the same spots. I encourage General Motors to issue a recall on this part, as it could pose a dangerous situation in the event of an accident. The vehicle was parked during the period the dash cracked.

- Louisville, KY, USA

This vehicle has been garaged since it was new yet the dash board has cracks everywhere. There are cracks around the passenger side air bag which I am concerned for my passengers safety as it may be possible if the air bag were to deploy, plastic shrapnel from the defective dash may fly and injure someone.

- Phoenix, AZ, USA

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Livingston, TX, USA

I had a crack in my dashboard at the corner of where my airbag is stored. This crack could impact the proper execution of the the airbag being deployed. I purchased this vehicle used an at the time it was a hairline crack which led to a large crack and a break in the dashboard.

- Pacoima, CA, USA

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V3810000 (air bags); however, the GM representative refused to repair the vehicle. The contact was informed that GM was attempting to dispute the recall. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/31/17 updated 02/02/17.

- Houstion, TX, USA

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact stated that the recall notice for NHTSA campaign number: 16V381000 (air bags) was received in May. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Loxahatchee, FL, USA

The dash on the Suburban has cracked in 2 places. 1 behind the steering wheel and the other behind the passenger airbag area. This is very annoying and noisy, not to mention the danger with the airbag right there.

- Ozona, TX, USA

Takata recall. We have not received information from Chevrolet about when/how they will fix this defect. Need help please. Thank you.

- Redondo Beach, CA, USA

Although GM says that the truck is safe, I feel that driving a potentially lethal truck with defective airbags, whose condition is made much worse because of the heat and humidity of sw Florida, I do not feel it is safe at all.

- Naples, FL, USA

Dashboard has a crack by airbag and another is starting on top of steering wheel and is spreading. Never used any products on dash just damp cloth to dust. Worried if airbag deploys sharp objects from dash will cause injury.

- River Ridge, LA, USA

The dash is cracked around the corner of the passenger airbag. In the event of an airbag deployment, the cracked dash could become a projectile and cause harm to occupants.

- Thomasville, NC, USA

65,000 miles on 2011 Chevrolet Suburban and the dash has multiple cracks. Concerned that one of the cracks is next to passenger airbag. Worried about shrapnel in a collision.

- Stevenson Ranch, CA, USA

Significant stress fractures on the dash against the air bag on the passenger side. I'm concerned about dash fragments could injure the passenger or puncture the airbag in a crash rendering it ineffective.

- Helotes, TX, USA