This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle recently reached 160,000 miles. Maintenance is up to date. Transmission appears to have an intermittent fault with its operation as it will throw itself out of drive while the vehicle is in motion. We are unable to safely drive this vehicle now due to its unpredictability.
The contact owns a 2011 Chevrolet Suburban. The contact stated that an abnormal and overpowering odor was present in the rear interior of the vehicle. The contact's four small children were asleep in the rear row seats and when called upon, did not awaken to respond. The contact exited the vehicle to inspect further and discovered the odor. Additionally, all four children had become asphyxiated by the fumes. Two of the four children were transported to the hospital where it was discovered that the children's asthma reacted to the overpowering odor, and were given medication for treatment. The vehicle was taken to one dealer where it was diagnosed that the rear differential fluid had overheated. The vehicle was taken to another dealer for the repairs where the technician stated that there was no failure and no repairs were performed. The contact also experienced rapid acceleration failure while sitting at a traffic stop. The contact stated that the vehicle was taken to the dealer ten times yet the failure was unable to be replicated each time. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 400 and the current mileage was 55,000. The VIN was not available.
The contact owns a 2011 Chevrolet Suburban. The contact stated that while stopped with the brake pedal depressed, the vehicle lurched forward. The vehicle was taken to the dealer for diagnosis. The technician was unable to duplicate the failure. Additionally, the rear lift gate closed on its own while the contact was standing underneath. The contact sustained bruising to her face. Also, the contact stated the vehicle hesitated to accelerate while depressing the accelerator pedal. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 23,000.
- Beaverton, MI, USA
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When trying to come to a stop the vehicle seems to suddenly accelerate right before stopping. The vehicle is going less than 5 mph and it quickly lunges forward right before it gets completely stopped. Has done this on at least 3 different occasions. If I had been very close to the car/object in front of me I might have hit it.
The vehicle is one week old with 1200 miles on the clock. The propshafts are severely rusting. The yokes are rusted. Dealer said GM refused to further perform repair and consider it normal.
Transmission. Vehicle will lunge sometimes just before coming to a complete stop. Feels like the vehicle has be hit lightly from the back end. Have come close to rear ending other cars. The lunge last for just a split second.
A D V E R T I S E M E N T S
- Pensacola, FL, USA