This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On mother's day I was driving my 2010 Chevy Suburban with 92K miles on it. When I was leaving the car wash I accelerated on the gas to get onto hwy 29. As soon as I got unto hwy 29 a car switched from the left lane to cross over in front of my vehicle to get on to the on ramp for hwy 37 East. I pressed the brake to ensure I wouldn't hit him. However, when I pressed the brake the SUV was still accelerating. So I looked down to see if the gas peddle was stuck under the mat. It wasn't. so pressed the brake harder. The SUV was still accelerating. I then put the SUV in neutral, but is was still accelerating all the while keeping my foot firmly pressed on the brake. So I moved the gear shift into the manual position. Once moved into the manual position the dash read M2 which represents second gear. So I quickly took my foot off the brake, gave it gas, quickly shifted back into neutral while hitting the brake and then into drive. The engine revved real loud and then the brake starting working again and accelerator was normal. My vehicle was towed to team Chevrolet in vallejo & a case was opened with GM. I have been getting the run around with both and mostly recently was told a lie from the GM representative.
Service lights came on - stabilitrak service needed. Engine light came on. Car went into reduced power mode. Engine started to "sputter". took car in for service at GM dealer. They need to replace the throttle body and sensor. This problem is reported all over the internet with GM trucks and SUV's. obviously there is a manufacturers defect. GM is not covering the problem or fixing it at their cost. $600 to fix.
The contact owns a 2010 Chevrolet Suburban. The contact stated that while driving in inclement weather at 55 mph, all of the instrument panel lights illuminated and acceleration power decreased and the vehicle was unable to exceed 10 mph. The contact also stated that a burning odor was emitted and the instrument panel lights illuminated but was unsure of which light specifically. The vehicle was moved to the shoulder where the vehicle was shutdown and restarted. The vehicle was towed to the dealer where it was confirmed that the throttle sensor had failed and needed to be replaced. The vehicle was repaired. The contact received notification of a manufacturer's recall pertaining to a faulty throttle position sensor after the failure occurred. The approximate failure and current mileage was 45,000. The VIN was not available.
While accelerating at 40 mph the vehicle started to accelerate but then it made a clicking noise and slow until speedometer read 15 mph then I was able to accelerate again but GM onstar and the dealer have no information for this problem and cannot duplicate.
The contact owns a 2010 Chevrolet Suburban 1500. While driving approximately 50 mph, the contact noticed a warning light illuminated that indicated a loss of engine power and the vehicle stalled. The contact was able to restart the vehicle after removing the key from the ignition and waiting several minutes. The vehicle was equipped with on-star and the on-star representative advised that the throttle body sensor had caused the failure. The vehicle was taken to the dealer where the technician advised that the throttle body sensor would need to be replaced and the computer would need to be rebooted. The vehicle was repaired and the dealer covered the costs of repairs. The approximate failure mileage was 41,500.
A D V E R T I S E M E N T S
- American Canyon, CA, USA