This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact stated that the air bag warning indicator remained illuminated and the electronic starter failed. In addition, while the vehicle was in reverse, the rear assist sensor failed. As a result, the contact crashed into a tree. The contact sustained neck injuries, but did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part was not available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 135,000. VIN tool confirms parts not available.
- Montgomery, AL, USA
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- Montgomery, AL, USA