This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dash has three cracks and missing a triangular shape that cracked and fell through the dash. The cracks are worsening. I was advised safe light that photos are taken of dash damage because these cracks are common in these areas for this vehicle. Also, the inside door handles are peeling off and have caused many bleeding cuts on my hands as well as my passengers. Also a known defect in this vehicle. Photos included. I am not certain of when exactly the cracks began or when exactly the peeling began.
The dashboard cracked in 2 places out of the blue. One location is consistent with many I have seen shown on youtube and in a potential lawsuit about defective dashboards in GM trucks.
Dashboard cracked along passenger airbag interface. Known defect unremedied by oem. Sharp edges due to crack can hinder airbag deployment as well as shrapnel from the dash in a crash could injure occupants. This is a known defect in plastic manufacture by GM for model years 2007-2011.
- San Antonio, TX, USA
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Dashboard is slowly but surely cracking and falling apart on my top of the line ltz. One large crack creeping from the window to the steering wheel and a large piece cracked and fell out near the corner of the passenger side airbag. My dashboard is now vibrating heavily.
Within the first two years of owning the vehicle it developed cracks all along the dashboard. The cracks got bad enough that recently a large piece of the dashboard fell out. I have attempted to get Chevrolet to help pay for replacing it but they are unwilling and I cannot afford the entire bill alone. I am worried that the airbags will not work and that having electrical and mechanical exposed will cause harm to myself or the vehicle.
My dashboard is cracked and has sharp edges along the cracks. I'm afraid in an impact those sharp pieces will be flying at me and my passengers or completely impede the airbags from inflating as they should. It started with one crack, now cracked on several places, it seems the more I drive it on city roads the worse it gets. The dash might just fall onto my lap one day.
I bought my 2009 Suburban new in November 2009. But at around 60K miles the dashboard cracked. Would this affect the airbags or pose as a safety issue? I have 3 young children in the truck so this better not be a threat to any of us.
Our actuators failed on 3 of my doors of my 2009 Chevy Suburban. If you use the remote only the drivers side rear door locks and/or unlocks. If you use the unlock/lock power button only the drivers side rear works. You must use the key to unlock the drivers door and you must either open the window to manually unlock the other doors or reach across the car to unlock the passenger side locks. We contacted GM and they sent us to have a diagnosis done which cost us $99. They estimated the cost to be $900 and told us we were responsible because our warranty ended at 36,000 miles. This is a safety concern. In an accident I wouldn't be able to get to any passengers including my children nor could emergency personnel. I could easily be car jacked or have my belongings stolen due to the locks not working. If my small child choked or had a medical emergency I could not reach them. I watch stories every day on the news of awful people taking or assaulting women by breaking into their cars and hiding in the back seats. This car cost well over $50,000 and this should be a safety recall. There will be a tragedy if this is not fixed.
A D V E R T I S E M E N T S
- Sidney, OH, USA