This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I cut my finger on the interior passenger side door handle when exiting my vehicle last weekend. The metal lifted, making an extremely sharp edge. I emailed Chevrolet on Saturday in the early afternoon, but have not heard back from them yet. This is very dangerous, and I am not sure how to proceed. Thank you for your help!
All 4 automatic door locking actuators do not work. The actuators do not work when the lock/unlock button is pressed on the remote. Locks do not actuate when the car is put into park or when the speed is attained that is set in the system settings. The only way to lock/unlock the doors is to manually push or pull the door lock. You can also unlock the drivers side lock by using the key. This is unsafe.
The contact owns a 2008 Chevrolet Suburban. The contact stated that the rear hatch lock was not operable and the vehicle was not equipped with a manual release button. The contact was concerned that it would be difficult to exit the vehicle in the event of an emergency or fire. The dealer was notified of the failure and offered no assistance. The manufacturer was not notified of the failure. The failure mileage was 73,000 and the current mileage was 75,000.
- Mathis , TX, USA
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Left and right rear exterior door handles broken/inoperable. Those were removed and replaced at dealership, but at half price (parts and labor) since I had gone over the 36,000 mile warranty. Since that time, I have had all four mounts on exterior door handles break making it necessary to open the doors very carefully so that the handles do not break off completely so I can open the doors. Also I have had to replace the actuators on the driver's door and the left rear door. Now the locks on all four doors work only intermittently, both by remote control and by manually using the master electric locks on front doors. I believe the problems with the locks and handles could someday cause a person's death, should they ever need to exit or enter during emergency situations (just use your imagination). GM should recall and address these problems immediately as this has been known about for years now!
A D V E R T I S E M E N T S
- Staten Island, NY, USA