This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chevrolet Suburban. The contact stated that while driving 20 mph, the glass window detached from the rear lift gate hydraulic hinges causing it to hang loosely. The contact mentioned that he had to completely remove the glass from the rear lift gate to prevent it from breaking. The vehicle was taken to the dealer where the technician verified the failure and stated that the glass needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure and current mileage was 94,000.
- College Station, TX, USA
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- College Station, TX, USA