This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chevrolet Suburban 1500. The contact stated the rear liftgate power lock mechanism became inoperable and prevented an occupant from entering or exiting from the rear. The vehicle was not designed with a manual key lock feature. The manufacturer was not made aware of the problem. The vehicle had not been diagnosed or repaired. The failure mileage was 70,000. The VIN was unavailable.
1. the rear liftgate was periodically sticking in the locked position even when unlocking the car with the key fob or the lock/unlock buttons. 2. the rear liftgate is now stuck permanently in the locked position making it difficult to load/unload the rear area of the car. This is also a safety issue as rear passengers may become trapped in the event of an accident, since there is no manual unlocking mechanism for the rear lift gate. 3. no corrective action has been taken yet.
The contact owns a 2005 Chevrolet Suburban. The contact stated that there was no key slot for the rear hatch and now the switch, which was on the drivers side will not open the vehicle. The contact was unable to open the window on the rear hatch as well. The dealer stated it was not under warranty, but the module that controls the rear hatch and window had failed. The failure mileage was 60000 and the current mileage was 61000.
I own a 2005 Chevrolet Suburban, the rear lift gate has a window that is incorporated into the lift gate and can be opened independently there are plastic hinges attaching the glass to the lift gate and one of the two hinges failed and is broken. I have searched the forums on this issue and it appears to be widespread and Chevrolet wants $1000 to replace the glass with the defective hinge.
Liftgate does not have a key lock entry and will not unlock using the driver side lock/unlock door panel or the hand held key remote therefore I cannot open it at all. It is extremely frustrating since we got the Suburban for the space but, besides that - in case of an emergency this could be extremely dangerous. There is no manual release. If the front end of the car were damaged and the side doors were unable to be opened there is no way of opening the rear door. I have two small children and this is of great concern to me. I get flashes of a car accident and a fire with my kids trapped inside without being able to open the rear door from outside or inside! I cannot believe there is no manual safety lever! I have seen numerous complaints about this issue with the liftgate not opening on several blogs and websites. All you have to do is type in Suburban rear liftgate won't unlock. Please review as I do feel this should be a recall issue before it affects the safety of consumers.
A D V E R T I S E M E N T S
- Knoxville, TN, USA