The contact owns a 2004 Chevrolet Suburban. The contact stated that the vehicle was parked when he began to manually open the rear lift gate. While opening the lift gate, the glass detached from the hinge. The vehicle was taken to an authorized dealer, but it was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 79,000.

- Sanford, FL, USA

Back glass of the 2004 Chevy Suburban disengage from the vehicle. This is very dangerous it could come off while driving and strike another vehicle or worse it could fall on somebody causing serious injuries.

- Franklin, NC, USA

Transmission slippage; driver side mirror defects; head lamps & loose steering column. Biggest issue is transmission. While driving on highway at 70 mph, transmission began slipping without any prior warning. Situation was extremely dangerous as it was night-time driving with little or no opportunity to get vehicle off the interstate. Other family vehicles have had the same issue with the transmission going out without warning. Also, the driver side mirror goes out gradually, as the liquid that defrosts the mirror goes bad and leaks into the mirror. This mirror has already been replaced once, at the cost of $400+. this mirror is also a hazard as the driver is unable to use the mirror to adequate lane and traffic maneuvering. The steering column always seems to be loose. Nothing has been done, as of today's date, to correct the transmission issue as it is a costly repair.

- Lebanon, TN, USA

Our family was not home, the car has been parked in the driveway as normal. My neighbors were in the yard and suddenly heard what sounded like an explosion. They looked over and the rear window had shattered and blew the gate open. It also melted the plastic that holds the glass. It seems as if possibly the rear defroster may have been faulty although the vehicle has not been moved in 3 days. Glad someone was not standing behind it. It blew glass about 10 ft. Waiting on ins to call back.

- Lexington, SC, USA