While driving down the road, the rear window fell off of the vehicle. Upon inspection, I noticed the hinges holding the window to the vehicle had broken. The rear window is hardly ever opened, so it cannot be due to overuse. If I had been driving on the highway it may have killed someone. Instead I only have to replace my entire rear window. After researching this online, I found that this has happened to a lot of people, but that the maker of the vehicle denies that it is happening.

- Cape Coral, FL, USA

The contact owns a 2004 Chevrolet Suburban. The contact stated that the rear lift-gate glass is separating from the windows' hinges. As a consequence, the glass may unexpectedly fall and cause a serious injury. The vehicle has not been taken to the dealer for inspection. The failure and current mileages were 57,000.

- Miami, FL, USA

The contact owns a 2004 Chevrolet Suburban 1500. The contact heard a noise coming from the vehicle. Upon further inspection, she noticed that the rear passenger side window was cracking in a spider web pattern. She stated that the tint on the glass was webbing in a pattern. She then noticed that the glass was expanding as if something was in the vehicle and pushing the glass outward. The failure caused the glass to shatter. The contact called the dealer and they stated that they were unaware of any failure occurring on this year, make, and model vehicle. The contact is in the process of taking the vehicle to the glass shop for repair at the cost of $190. She is in the process of notifying the manufacturer. The contact was unsure if the failure was caused by the heat outside. The failure mileage was 89,000 and current mileage was 89,015.

- Houston, TX, USA