This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering column U joint that connects to the steering box has loosened causing a clunking in the steering wheel. The U-joint has not failed as of this time, but a failure or binding could easily result in the loss of control of the vehicle. The dealerships are aware that there is a common problem with this part and offer a "grease kit" to remedy the problem. However, grease will not take the play out of a loose U-joint. This is a cover-up remedy to make the looseness less obvious. The dealership wants over $300 for a replacement part alone and claims it is a restricted part since it is part of the energy absorbing system in the event of a collision. The looseness was first noticeable with only 13000 miles on the vehicle. The problem has continued to worsen since first noticed.
- Vienna, VA, USA
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- Vienna, VA, USA