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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
105,608 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

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2004 Chevrolet Suburban Owner Comments

problem #7

Jan 032023

Suburban

  • 200,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no medical attention provided, or a fire or police report filed. The vehicle was left on the side of the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

- Huntington, WV, USA

problem #6

Mar 072019

Suburban

  • 128,000 miles
The contact owns a 2004 Chevrolet Suburban. While the vehicle was in motion, the driver's side air bag deployed with force. A yellow substance emitted inside the vehicle when the failure occurred. The deployment occurred without warning or an impact. There were no injuries. A police report was filed. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The approximate failure mileage was 128,000.

- Minneapolis, MN, USA

problem #5

Jun 142015

Suburban

  • 160,000 miles
The contact owns a 2004 Chevrolet Suburban. After turning the ignition key to start the engine, both the driver and passenger side air bags erroneously deployed. During the incident, the driver sustained chest and facial bruises and lacerations. The front passenger sustained bruises and lacerations to both arms and hands. Medical attention was not received. The cause of the failure was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 160,000.

- Peyton, CO, USA

problem #4

Mar 022015

Suburban 4WD 8-cyl

  • Automatic transmission
  • 150,000 miles

A D V E R T I S E M E N T S

Airbag system failed and components need to be replaced...updated 08/27/15

- Marlborough, CT, USA

problem #3

Jul 292011

Suburban 8-cyl

  • 90,000 miles
With cruise control on at 70mph, attempted to change from left to right lane. Another car sped up the right lane to pass me. Turned steering wheel back to left lane and suddenly had no control over steering, braking and the steering wheel started violently shaking. Car rolled twice, over metal median and turned 180 degrees facing the opposite direction on the interstate w/ roof crushed in. Neither side or front air bags deployed. Front and sides smashed in and frame bent. Vehicle was deemed to be totaled by state farm. Have been driving 40 years and have never had an accident in my life. Only good thing was the seatbelt held tight as I was hanging upside down when the car finally stopped. The day before this occurred I noticed that the stability control system would randomly engage during straight driving on a perfectly dry surface. I purchased this vehicle brand new from the dealer in 2004 and the car was meticulously maintained. (it looked brand new).

- Keller, TX, USA

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problem #2

Aug 032004

Suburban 6-cyl

  • miles
The consumer was involved in an accident in his 2004 Chevrolet Suburban in which the air bags did not deploy. An occupant in the vehicle was injured when the air bags did not deploy.

- Centerville, GA, USA

problem #1

Aug 042004

Suburban 4WD

  • Automatic transmission
  • 11,253 miles
The air bag light was on and will not go off. The dealer serviced the vehicle four times. It was done again today, and the light was back on.

- Wayne, NJ, USA

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