This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Speedometer fluctuates showing speeds greater than actual speed. Speeds are greater by anywhere from 10 mph to 80 mph over actual speed. As I write this, the car is parked/engine off and speed indicated is 60 mph.
Another 2004 Chevrolet Suburban speedometer failure. It went to 60mph when I was stopped, then past 120mph and stuck there. Now is completely inoperable stuck at 120mph.
1) instrument cluster in my 2004 Suburban (speedometer and fuel gage) failed during operation 2) 4 instances of running the vehicle completely out of fuel and requiring roadside service. Speedometer failure is intermittent failures during operation result in numerous safety and legal issues. 3) GM will correct the failure free of charge if the vehicle has less than 70,000 miles. After the 70,000 mile mark it is a very costly repair for a part GM knows is defective.
Driving to doctor appt and noticed that speedometer stuck on 80 mph. When I exited toll road, still showing 80 mph. After stopping and starting throughout the day, speedometer is now stuck on 120 mph- very dangerous! I bought this Suburban new in 2004 and was told today after reporting incident to GM that I was out of the 7 year/70,000 mile recall. My problem..I live in the country 20 miles from the nearest town/work and 90 miles from doctor- is it a wonder I have more that 70,000 miles on a 2004 model?
Speedometer malfunction. Problems include speedometer being stuck at 0 mph or other speeds, speedometer beginning at 60 mph and reaching 120 mph when actually traveling 60 mph, and other random problems.
- Madison, WI, USA
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2004 Chevy Suburban Z71, less than 16000 miles, speedometer periodically displays upwards of 30 - 120+ mph over actual speed. Chevy dealer repair cost is too high. My understanding is that this issue is widespread. Is there yet a recall?
Electrical components are not working. Odometer, fuel gauge, oil gauge, battery gauge, temperature gauge do not work - the only gauge that does work is the speedometer. Looking at all the complaints, I should assume the speedometer will be going out. The temperature gauge could be very dangerous - it reads 250 - 260 all the time. You do not know if your are running hot or not. The gas gauge needle is totally upset down - we have to go off our "how many miles 'til we run out go gas" screen to determine how much gas we have. I've replaced the power steering pump - $775, the chip for the gas pedal (when out - you could not go any faster than 10 miles per hour $800), the driver side leather seat started to wear down @ 40,000 miles - now has a tear in it, the steering column makes a knocking noise, the dash makes a popping noise when the air conditioner is on, front seem to wear down fast, etc. I could go on, but.......... it seems I got a lemon. This was a $47,000 sticker priced car - you would think you wouldn't have this many problems. There seems to be a lot of complaints on instrument panel problems - seems chev should look into this - dangerous. These are family - children vehicles!!!
The contact owns a 2004 Chevrolet Suburban 1500. The contact received a notice from the manufacturer stating that they were aware that some of their models were experiencing speedometer failure. They further stated that the repairs would not be free. Shortly afterwards, the contact's speedometer failed and the dealer refused to repair it for free. She believes this is a safety issue and a manufacturer defect. The powertrain was unknown. The failure mileage was 84,000 and current mileage was 89,000.
The contact owns a 2004 Chevrolet Suburban. The speedometer malfunctioned and does not operate at all. The repair shop could not determine the cause of the failure and no repairs were made. At 40,000 miles, the dealer rotated the tires, but did not check the rotors. The failure mileage was 60,539 and current mileage was 70,000. Updated 03/14/08. The power window motors, universal joints and shocks all had to be replaced. Updated
My speedometer doesn't consistently work. Some time it does.. some times it says I'm doing 110 mph and people are passing me and my rpms are at 1800. Also when my speed ometer doesn't work my rear dfog and wiper do work. When my rear defog and wiper don't work my speedometer does work. I checked all the fuses in all three fuse boxes and none are blown.
I have a Chevy Suburban (2004) that the speedometer just stop working. It first started giving me a slower speed than I was actually going. At 35mph it was registering 9mph. After a few days it was normal then all of a sudden it does not register at all. Now it stays at 15 mph without the vehicle moving.
Chevy Suburban 2004 defective speedometer. The part is defective, but the dealer wants $500 to make the vehicle safe again. It is a hazard on the road with the wrong speed readout. GM should owe up to the problem, fix the part/vehicles in the name of safety. This will be my last GM if they fail to amend the problem at their cost.
My 2004 Chevrolet Suburban speedometer stopped working at 50,000 miles. This is a wide spread problem and Chevrolet should do a recall and fix the problem at their expense.
The speedometer fails in my 2004 Chevy Suburban, the speedometer bounces between speeds and sticks at any given speed. No real solution other than replace the instrument panel. GM takes no liability for the problem. (9 others in the area have the same problem.
Speedometer began showing incorrect speed up to 100mph on rural highway and 20-30 mph while parked. Stopped and turned vehicle off to attempt to reset but still incorrect speed registered. Dealership had to replace instrument control panel.
A D V E R T I S E M E N T S
- Groton, CT, USA