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10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
79,446 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban electrical problems

electrical problem

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2004 Chevrolet Suburban Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #42

Aug 012006

Suburban 8-cyl

  • 54,000 miles

A D V E R T I S E M E N T S

I own a 2004 Chevrolet Suburban 1500 which I bought used in 2006. Since the day I purchased the vehicle the back doors will not automatically unlock either with decreased speed or with the hand held remote. You actually have to reach back and unlock the doors with your hand. Now, in the last few months, the remote still works but it is not unlocking any of the doors and you must use the key to unlock drivers door. I was told there are motors in each door for the locks and that replacing them are expensive, so I'm wondering if there have been any kind of recalls for this problem.

- Keithville, LA, USA

problem #41

Aug 012011

Suburban

  • 350,000 miles
2004 Chevrolet Suburban goes into reduced power engine w/O reason change the engine, because high miles, change transmission, change throttle body, change gas pedal module, change catalytic converter spend over 4,000 on the truck without counting the accident can occur in the interstate 78 West because of the lost of power, dealers don't know what is the problem neither the local mechanics can you please take action in this matter and read at edmonds.com and see all the complains about the same problem

- Easton , PA, USA

problem #40

Mar 072011

Suburban 8-cyl

  • 110,000 miles
Our 2004 Chevrolet Suburban lt has approximately 115K miles. Periodically the entire instrument cluster, with the exception of a couple of lights, stops working. No gauges, no speedometer, etc. Sometimes when this happens the driver information center displays strange and random characters, sometimes the dic section is all blue, and sometimes it is blank. I have tried disconnecting the battery to reset the computer. This seemed to work one time, but the rest of the time this had no effect. There doesn't seem to be any pattern (day/night, hot/cold, etc.) as to when this malfunction will occur, or when it will return to normal. We are in day 2 of an instrument panel failure at this time.

- Vestavia, AL, USA

problem #39

Mar 122011

Suburban

  • 106,121 miles

A D V E R T I S E M E N T S

Speedometer began reading incorrectly, pegged out at maximum, drifts aimlessly, then sticks again. Cannot get speedometer to reset or read correctly.

- Bartlett, TN, USA

problem #38

Nov 012010

Suburban

  • 82,000 miles
The contact owns a 2004 Chevrolet Suburban 1500. The contact stated that the speedometer gauge and fuel gauge would not display an accurate reading whenever the vehicle was in operation. The vehicle was taken to an authorized dealer for a diagnostic testing where they detected that the needle within both gauges was stuck and informed that the instrument panel would need to be replaced to correct the problem. The manufacturer previously issued a voluntary recall associated with the instrument panel however the contact did not receive the notification. The vehicle was not included in the recall due to the excessive mileage, although the manufacturer stated that they would consider extending the special coverage under the recall. The contact was waiting upon a response from the manufacturer regarding the repair. The failure mileage was approximately 82,000.

- Taneytown, MD, USA

problem #37

Jan 242011

Suburban

  • 60,669 miles
Gauge failure, specifically the speedometer, on the instrument panel. The speedometer works intermittently and also gets stuck at a speed > than 75 mph when my vehicle is going much slower than that and then registers > 120mph when I am going around 60-65 mph.

- Manassas, VA, USA

problem #36

Jan 192011

Suburban

  • miles

A D V E R T I S E M E N T S

Transfer case had to be replaced before 70000 miles due to bearing. Passenger air went out and only blew hot after a battery change, had to replace entire air system. Air system went out again with 2nd battery replacement, but dealer was able to "reset" it. Speedometer only works sometimes. Binding noise in steering column, has been lubed numerous times while waiting for Chevy to issue a recall according to dealer. This vehicle is driven under 15000 miles a year.

- Evans, GA, USA

problem #35

Feb 142010

Suburban

  • miles
2004 Chevy Suburban with approximately 125000 miles had instrument cluster failure with the oil pressure gauge and the alternator or charging system gauge after a drop in the ambient temperature. Took to dealership who said the entire cluster must be replaced.

- Ccorpus Christi, TX, USA

problem #34

Oct 102010

Suburban

  • 85,000 miles
2004 Chevrolet Suburban air conditioning intermittently blows hot air only on the driver's side using the dual zone ac control. GM has no idea how to fix this issue. While researching found thousands of Chevy owner all with the same complaint and with no real fix. There seems to be some connection between the battery/loss of power and the climate control module being defective.

- San Dimas, CA, USA

problem #33

Jun 012010

Suburban

  • 150,000 miles
2004 1500 Suburban stalls without warning. No service codes to point to troubles. A search online shows the amount people having trouble. Changed crank positioner sensor, plugs, and injector cleaner. No change no help from dealer without spending thousands. It is stalling on busy streets and highways no accident yet but very close calls. It happens now every day mostly after warmed up and stopping and speeding up again. I read online that ca has a recall but nothing nation wide. I don't have the resources to trade or spend thousands for a defect that is a safety hazard.

- Sutter, IL, USA

problem #32

May 122010

Suburban

  • 74,000 miles

A D V E R T I S E M E N T S

Speedometer does not give accurate readings, and often stops working completely.

- Summerville , SC, USA

problem #31

Mar 012010

Suburban

  • 48,250 miles
The contact owns a 2004 Chevrolet Suburban. While the vehicle was turned off the driver heard a loud noise under the driver's seat. The wires under the seat were exposed. The driver also stated that there were intermittent failures with the electrical system. The vehicle was taken to an authorized dealer who replaced the exposed wires with electrical tape. The failure mileage was approximately 48250. The current mileage was 48349.

- Dover, DE, USA

problem #30

Mar 012008

Suburban 8-cyl

  • 60,000 miles
2004 Chevy Suburban - about a year or two ago my speedometer started acting up. It would say I was doing 10 mph when I was on the highway or I could be going 30 or 35 and it would say I was going 110 mph. This went on for months before it finally just quit working. I have to drive with a gps just to know how fast I'm going. I have heard and read of many other cases exactly like this. Seems to me this should be a recall for a defective speedometer. I don't have the $400 or $500 they want to fix it.

- Woodbine, GA, USA

problem #29

Dec 032009

Suburban 8-cyl

  • 92,000 miles
While driving I notice my speedometer not working on my 2004 Chevy Suburban. My wife called henderson Chevrolet. They asked what our mileage was. It was 92,000 miles. They said it would cost over $800. I never knew there was a recall on the speedometer cluster till I put a search in on the internet. Can someone help us?

- Henderson, NV, USA

problem #28

Dec 012009

Suburban

  • 101,000 miles
2004 Chevrolet Suburban speedometer reading is inaccurate, reading anywhere from 20 to 50 mph too high. This is a hazard while driving due to inability to accurately gauge speed, causing tendency to drive too slowly. Run risk of traffic ticket. Chevy dealership acknowledges that this is common problem but only provides special issue service for vehicles between 70,000 to 80,000 miles on odometer.

- Fort Mill, SC, USA

problem #27

Apr 012009

Suburban

  • 80,000 miles
The speedometer on my '04 Chevy Suburban has become erratic, and progressively gets "faster" and faster until it registers 120mph setting still. Repeatedly turning the car on and off will reset the speedometer, but it recurs within a few days.

- Cleburne, TX, USA

problem #26

Apr 142009

Suburban

  • 80,119 miles
Instrument cluster went dead no speedometer nothing.

- Colchester, IL, USA

problem #25

Mar 092009

Suburban

  • 60,230 miles
2004 Suburban with less than 65000 miles, cuts out driving at various speeds, sitting at traffic light, uphill or down hill. Vehicle gives no warning, no lights light up, just all of a sudden no power. Can start back up sometimes immediately, sometimes after several minutes. After researching online seems to be a common problem issue with the vehicle, called dealer and they said there is no recall even though it is obviously a safety issue.

- Leeds, AL, USA

problem #24

Feb 202009

Suburban

  • 70,800 miles
My speedometer stopped working on my vehicle about 2 weeks ago. When I am at a complete stop, it shows I am going anywhere between 50-70 mph. When I am going 40 mph, it shows I am going over 120 mph. I believe this is a safety issue because I have no idea how fast I am going and obviously, speed limits are there for a reason. I have contacted Chevy and also a local dealer and they are aware that this has been a huge problem on 2003 and 2004 Chevy and GMC vehicles. They have a special coverage for it, but it ends at 70,000 miles. My vehicle has 71,000 miles on it and so, they will not fix it without charging me around $700. There is a class action lawsuit pending regarding this issue. It is not normal wear and tear, as evidenced by the huge # of vehicles affected and it should be a recall item, as it affects safety.

- Parker, CO, USA

problem #23

Feb 102009

Suburban

  • 69,850 miles
Instrument cluster panel in a 2004 Chevy Suburban was diagnosed by a GM dealership as defective on 3/4/2009 with 70,400miles. Oil gauge and battery gauge fails to read properly often bouncing around/fluttering around during vehicle operation. Gauges do not return to zero while vehicle is not operating. Gauge failure was noted on 2/10/2009. GM has yet to agree to replace cluster panel though a letter was sent to GM owners regarding matter. Letter clearly states not to bring vehicle in to have cluster panel checked until there is believed to be an issue.

- Wakefield, RI, USA

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