This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Chevy Suburban 2003 lt 1500 flex fuel V8. Developed fuel tank leak. Remedy is to replace fuel tank. Gasoline dripping down back side of fuel tank. Potential fire/safety hazard to driver and occupants. Vehicle mileage 120K. Age less than 48 months. No collisions except minor to rear bumper. Cost of repair over $1,000.
The contact stated the fuel tank collapsed, crushing the fuel pump, which has been replaced twice. The fuel tank was plastic. The vent to the fuel tank was blocked and caused a vacuum which crushed the fuel pump. The first time, the vehicle was driven at 45 mph, it shut down without warning and would not restart. An indicator light illuminated, stating the computer shut down the vehicle. The vehicle was towed to the dealership, and the fuel pump was replaced. Less than three months later while driving, the problem recurred. The vehicle was taken back to the dealership. The fuel pump was replaced a second time, and the vent for the fuel tank was retro fitted to the engine compartment. The vehicle has not had any more problems.
- Goff, KS, USA
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- Cary, NC, USA