This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The fuel pump on my 2003 Chevrolet Suburban has failed. It seems that this has been a problem with these vehicles in the past. I wish I had known before. I bought the car used in 2005, with approximately 32,000 miles on it. The "throttle body module", "steering gear", dash cluster, and now fuel pump have all failed! this has made me very upset with the manufacturer. The vehicle now has 72,000 miles on it. I thought buying american was the right thing to do. Now I'm worried about my 2004 GMC Sierra.
2003 Chevy Suburban stalled twice on the highway at high speeds. Consumer states that the vehicle had the fuel pump replaced. After the fuel pump was replaced consumer noticed gasoline all over the garage floor.
The contact stated the fuel tank collapsed, crushing the fuel pump, which has been replaced twice. The fuel tank was plastic. The vent to the fuel tank was blocked and caused a vacuum which crushed the fuel pump. The first time, the vehicle was driven at 45 mph, it shut down without warning and would not restart. An indicator light illuminated, stating the computer shut down the vehicle. The vehicle was towed to the dealership, and the fuel pump was replaced. Less than three months later while driving, the problem recurred. The vehicle was taken back to the dealership. The fuel pump was replaced a second time, and the vent for the fuel tank was retro fitted to the engine compartment. The vehicle has not had any more problems.
Before complete failure, over a period of a month the car failed to start/turnover. After 5 minutes & repeated attempts car would finally start. On final failure date, the car would not start even with periodic attempts over 2 days. Vehicle was towed to dealer. Dealer replaced fuel pump & fuel filter which seems to have fixed the problem.
Consumer owns a 2003 Chevrolet Suburban. He took vehicle to dealer at least seven times since April. When the vehicle turns over it just does not start. He came back from myrtle beach, and while driving on the interstate at 80 mph when the vehicle shut down and stalled. He managed to coast off the interstate, it then started back up with one attempt. He traveled about 150 miles and the vehicle stalled again and it started back, this time it started and was running a little rough. The consumer took vehicle to the next exit and found a dealer who told him that he could make it back to Ohio if he did not drive it very fast. The dealer told him that it was the fuel filter that was not able to handle the pressure. He drove back at 55 mph, and the vehicle did not shut down. The next morning he took vehicle to dealer in farris Ohio where he bought the vehicle. The dealer changed the ignition switch, the fuel pump, and something he thinks is called a ubeck. He was frustrated that he seemed to spend too much time at the dealer instead at home.
- New Phillidelphia, OH, USA
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The vehicle has going to the shop 8+ times for similar problem. Vehicle loses power and dies out. Some times it will restart after 5 minutes, and some times it will not restart. The dealer has replaced the fuel pump 3 times, along with the module. They also have replaced the fuel sender, relay, crankshaft position sensor, and fuel filter. The dealer has failed to find the problem.
A D V E R T I S E M E N T S
- Buena Park , CA, USA