This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Chevrolet Suburban. The contact attempted to close the window on the hatchback, but it would not close. The contact noticed that the hinge on the passenger side was detached from the vehicle and the rear window was hanging from the hinge. The dealer stated that they would perform a diagnostic test for $99 to determine the cause of failure. The current and failure mileages were 149,830.
2003 Chevy Suburban 1500 (52,000 miles) with rear hatch. Recently one of the sides of the wind rear hatch snapped in half. This is a plastic piece bolted on to the vehicle structure. When I called a local Chevrolet dealer to inquire if there may be a recall the answer was no, but they see the problem often. Often tells me this is an engineering problem and should be fixed and not at the consumers expense. It is dangerous and may cause personal injury.
A D V E R T I S E M E N T S
- Norfolk, VA, USA