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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
30,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban wheels / hubs problems

wheels / hubs problem

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2002 Chevrolet Suburban Owner Comments

problem #4

Feb 142023

Suburban

  • miles

A D V E R T I S E M E N T S

When driving at highway speeds or even around town the vehicle randomly jerks to one side or another alignment was just done and was told all was good tires are new Pitman armor place ball joints replaced still having the issue of it darting specially when going around curves it wants to pull vehicle to the ditch and I look like I am driving drunk which I'm not I've had my mechanic try to inspect the issue he couldn't find it I heard they're made possibly be a TSB out for it but it's hidden

- Maple Park, IL, USA

problem #3

Jul 122021

Suburban

  • miles
Spare tire hoist wire broke and spare tire was released from vehicle on the highway. Vehicle was doing speed limit of 75mph and spare tire barely missed traffic behind vehicle.

- Ft Carson, CO, USA

problem #2

Jun 022021

Suburban

  • miles
The steering pump has plenty of fluid in the reservoir and has been changed regularly. All of the sudden all power assisted steering disappeared when turning to the left making parking nearly impossible causing a great safety concern as this is my only vehicle and now my wife cannot take the truck anywhere. According to other owners, it's a common issue caused by the booster valve sticking shut and when I inquired about repair, I was quoted a part cost of 300 bucks which I don't have at all. Hopefully enough folks report this issue resulting in action taken by NHTSA even though the vehicle is almost 20 years old.

- San Francisco, CA, USA

problem #1

Sep 182019

Suburban

  • 120,000 miles
When driving my 2002 Chevrolet Suburban 1500 at speeds under 10 mph in bumper-to-bumper traffic, the ABS independently activated. This happened in dry weather on a freeway. When the ABS independently activated, the car vibrated and accelerated with difficulty and jerked. The brakes locked up, causing a tire to blow out. The car caught fire where the brakes had locked up the front right wheel. The fire commander who examined the car after putting out the fire and the mechanic who is repairing the car both explained that improper ABS activation led to a rupture in the brake line, exposing the leaking brake fluid to the heat generated by the locked brakes. This vehicle is experiencing the same problems as indicated in NHTSA recall 05V379000 concerning the ABS system but is not included in the recall due to the VIN. The car had been taken to a GM dealer two months earlier (in July) with a complaint about the same problems with the ABS system. The GM dealer did not mention the recall but made extensive (and expensive) repairs to the car. The car experienced the same problem again in September, when it led to the fire. This was not enough time or the right season for the ABS to deteriorate from salt exposure since the July repairs. My car is probably excluded from the recall because it is registered in Virginia. It should have been included because the car is registered in fairfax county, Virginia, less than 15 miles from Washington, D.C. and Maryland. Fairfax county is further North than many parts of Maryland and West Virginia. The region has the same weather conditions, length of winter season, and exposure to salt as Washington, D.C., West Virginia, and Maryland, which are included in the recall. Residents of the area frequently drive in these states, particularly in Washington, D.C. and Maryland, where many Virginia residents work, shop, and seek entertainment.

- Fairfax, VA, USA

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