This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Suburban. While backing out of the driveway at less than 5 mph, the steering wheel locked. The contact called the dealer and was advised to have the vehicle towed to the shop. He stated that the failure was not the power steering because he could not turn the wheel at all to drive the vehicle. The current and failure mileages were 74,000. Updated 07/08/11 the consumer stated the power steering pump. Updated 07/18/11
A D V E R T I S E M E N T S
- Berwyn, PA, USA