The contact owned a 2002 Chevrolet Suburban. The contact stated that while driving at 40 mph, there were cicadas flying towards the front driver side windshield that obstructed the contact's visibility which caused the contact to crash into a utility pole. The air bags did not deploy. The contact was transported to the hospital by ambulance for injuries sustained. A police report was filed. The vehicle was first towed to a towing yard then towed to an auto body shop where the insurance company deemed it totaled. The manufacturer was made aware of the failure and had sent out a field representative to inspect the vehicle and retrieved the event data recorder from the vehicle. The failure mileage was 260,000.

- Arlington, VA, USA

Chrysler cannot find the fuel rail in us or Canada. I cant walk and had I not gotten disabled and had to go to Canada, at families due to child and I being assaulted and injured. Have government documents showing we entered country due to statement above. Car not used, garaged for several years but turned on periodically so car would not die and fluids changed. Would have filed the lemon law back then! I am looking into arbitration, ftc or media. I have contacted mechanics for receipts and testimony. Due to engine light never going off, air bag light, and gears would switch themselves and all dials would go crazy all this work has been done: New computer starter catalytic converter evap leaks, changed parts no breaks while driving, breakline broke gas cap, sensors muffler tires 4 new battery plus, plus, plus now no part, fuel rail discontinued. Car can go on fire if driven. Car only has 65,000 original miled Chrysler cust. Svc, told me to sell it to someone else. Fuel rail discontinued, so they will go on fire"? or sell for scrap" cars are supposed to last more than 65,000.this is negligence and U have endangered my family more than once. Mechanic said lucky, cant drive at all. In pkg lot. Cant walk, need car. Trade it for one of similar value and mileage. Spent nearly 7,000. Fixing. Now disabled and dont have money. Also expect refund for radio recall.

- Port Jervis, NY, USA

The circuit board under the drivers seat shorted out and caught on fire while the car was occupied.

- Moss Point, MS, USA

I was involved in a front-impact motor-vehicle accident in my 2002 Chevrolet Suburban. I was traveling approximately 35 mph when the impact occurred. The entire front end of my vehicle was crushed and none of my airbags deployed. I suffered neck and back injury ("cervical strain" - whiplash) and injury to both knees (which hit the dash board under the steering wheel). My vehicle is "totaled", so no repair is possible to remedy the damage to my vehicle. We have a claim filed with Chevrolet and are waiting to hear back from them.

- Houston, TX, USA

I purchase a 2002 Chevy Suburban on 7/2/05 in Delaware county from a dealership. We drove the car to our house in montgomery county and the car didn't move from the house until 7/4/05. On 7/4/05 my fiance drove the car to work and the tire exploded from the left front of the car on the way. The car hit the barrier on the right side and bounced off and then proceeded to hit the left side barrier were it came to a stop. The tire was not recoverable. Also the air bag never deployed. The accident happen going North on 309 in bucks county on a straight uphill gradient. The conditions of the road and weather were dry. There is a police report on the incident stating accident happen due to tire failure. According to the inspection sticker the tire was removed and inspected by the dealership. We have been trying to get this settled with the dealership for the past year, since we only had the car for a little more then a day. There response was and still is that there is nothing they can do to help. The estimate we received from the body shop was for $22,000 therefore the car was totaled and is currently sitting in my driveway. The tire was a Goodyear Wrangler P265/70R17.

- Lansdale, PA, USA

Husband had an accident, car pulled out in front of him and hit them on driver and back seat passenger side head. Upon impact, air bag did not deploy.

- Grand Praire, TX, USA

While driving at 45 mph vehicle was forced off of the road into oncoming traffic. Consumer swerved to avoid a head on collision with another vehicle. This action caused the vehicle to crash through a fence, run into a ditch, and collide head on with an oak tree. Seat belts were worn, but at the time of the impact, the latch came apart. Vehicle was equipped with front and side air air bags. Upon impact, they did not deploy. Consumer's knee was broken, and he suffered a concussion. Police and medical help did arrive on the scene. Manufacturer and the dealer have been notified of the incident.

- Stockdale, TX, USA

While driving 25 mph, vehicle was involved in a collision in which the driver's side air bag did not deploy, causing injuries. The vehicle was hit broad side on the passenger side. It flipped on the drivers side and slid 39 feet. The driver received severe lacerations to the back area by shattered glass. The passenger has whiplash and a small contusion to the head with bruises.

- Hobson, MT, USA