This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Suburban. The contact heard a knocking sound coming from the wheels when the front wheels were turned. She stated that the cause of failure may be the upper intermediate steering shaft. The dealer and manufacturer stated that she would have to pay $275 for the repair. The dealer did not have any recalls for the failure. The contact feels that there should be a recall due to the many repairs related to the wheel failure. She stated that a running board light is dim on the front left side of her vehicle, which she has noticed on many Suburban. The current mileage is 65,000 and failure mileage was 40,000. Updated 02-01-08.
- Annapolis, MD, USA
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- Annapolis, MD, USA