This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Contact owned a 2002, Chevrolet Suburban. He filed a complaint before, and his ODI number was 10099685. While driving vehicle completely shut down. Consumer had to wait for about 15 minutes before starting it again. Consumer stated that he had this problem since purchasing the vehicle. It stalled intermittently. Consumer had the fuel pump replaced a total of five times. Also, fuel filter had to be replaced several times. Consumer stated that onstar called the problem code red. Consumer was told not to drive the vehicle. At 70 mph the vehicle would surge and lurch. Consumer stated that a clanking noise was heard when turning a tight corners. Also, there was an additional incident on 8-26-04.
I have been unable, since purchase, to properly fill the gas tank. The tanks have been replaced, the filler mechanism has been replaced. GMC acknowledges that ther is a problem but six months after first identifying the problem, they say they still dont have a fix. I see from checking consumer complaints that other owners are experiencing the same difficulties and are concerned about the possibility of gas fume buildup and possible explosion.
- Alexandria, VA, USA
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- Port Orchard, WA, USA