This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Suburban 1500. The contact stated that while driving approximately 10 mph, the vehicle failed to accelerate. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
Have 2002 Chevrolet Suburban 1500 4WD 5.3 engine A/T. was driving 45 mph when vehicle suddenly stalled out & lost all steering/brakes. 131,589 miles on odometer at time. Managed to coast vehicle onto shoulder, waited 2 minutes, started vehicle again, pulled out into busy traffic just to make it 2 blocks before stall out again. Repeated this process several more times before I found a gas station. Suspecting water in gas, added 1 bottle of gas line anti-freeze. Drove rest of way home without incident. Replaced fuel filter, PCV valve, air filter, spark plugs, and cleaned throttle body just to have stall out the very next day. No codes are displayed in message center in dash board. Stalls out randomly without a pattern. Wait 1-2 minutes then will start again.
Sat. 2/16/13 I started my 02 Suburban up by turning the key through an open drivers side window. The car lurched forward about 6 inches. This has happened intermittently for years, but really noticed it this time because my arm get hit by steering wheel since I was outside vehicle. Normally when it happens I am seated in car and notice it seems to jump forward. It happens probably once every 100-150 starts. Any idea why and what I can do about it. Afraid someone may be in front of car someday and might get hurt if it lurched. Also could have done damage to my garage door if it had been down.
The contact owns a 2002 Chevrolet Suburban. The contact stated that a toddler was able to insert and turn the key in the ignition to the accessory position. The child was also able to shift the gear shift selector without engaging the brakes, and the vehicle began to roll away. The vehicle jumped a retaining wall and crashed into a tree. There were no injuries reported. The vehicle was taken to a personal mechanic who could not determine the failure. The manufacturer was notified and advised the contact that the vehicle could be shifted without engaging the brakes for towing purposes. The contact was advised not to leave the keys near children. The failure and current mileages were 128,000.
- Morrison, IL, USA
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- Georgetown, TX, USA