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2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,835 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban accessories - interior problems

accessories - interior problem

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2002 Chevrolet Suburban Owner Comments

problem #3

Feb 192008

Suburban 4WD 8-cyl

  • Automatic transmission
  • 143,870 miles

A D V E R T I S E M E N T S

I have aj 2002 Chevy Suburban w/144K miles on it. The fuel pump was replaced while still under warranty because if the fuel level got too low it would not start. In the last 3 months have had the intermittent shut off problem listed on other complaints. I have had it do it on rough roads and interstate highways. Same thing, engine stops, wait 3-5 minutes engine starts, seems less prevalent when tank is full. Dealership says Chevy sees no overall problem with it, my mechanic tells me a new fuel pump is not too expensive but the real cost is the labor to take the fuel take off and replace it. Total $900-1100, that is outrageous especially for a problem GM knows it has.

- Geogetown, TX, USA

problem #2

Oct 292007

Suburban 4WD 6-cyl

  • Automatic transmission
  • miles
Clanking in steering wheel / column. Took to dealership, was told everything was fine just how 2002 Suburban run. Not happy with answer, took it back again, intermediate shaft was replaced. 6 months later, same thing, again intermediate shaft was replaced. Guess what, making appointment to go back because of same problem in steering, with clanking and vibration, can hear it and feel mostly with any turn of the wheel....bet it will once again be an intermediate shaft replacement and 3 days with out my vehicle!

- Gresham, OR, USA

problem #1

Dec 082004

Suburban 4WD 8-cyl

  • Automatic transmission
  • 35,635 miles
Windshield wiper fluid reservoir has been replaced twice, and at the time of this complaint, it has been discovered that the plastic tank has cracked, and is leaking for the third time.

- Hickory, NC, USA

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