This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A loud rattling noise was coming from under the hood and the had no A/C. after looking under hood, found the belt had split in two. I replaced the A/C belt on a 2002 Chevy Suburban and after doing this, noticed the belt tensioner was rattling a great deal so replaced it. When I received the belt tensioner from the parts store, enclosed was a warning/alert message to refer to GM tbs # 03-01-38-019A after reviewing this information, I don't understand why the customer should have to pay to replace the A/C compressor when they know it is a default on 17 vehicles from the years 2002 to 2004. I feel this should be Chevy and GM's responsibility as I now will need to pay well over $1000 to fix something that was a known problem, yet nothing was done about it. I feel this is a danger to any driver if this is not fix because had the belt broke while I had been driving down the highway and also taken out the serpentine belt while driving, it could cause a significant accident for my vehicle to stop working in the middle of the highway.
Was driving home from a vacation about 30 mi East of pa/oh border. A/C suddenly went from cold to hot. We turned off A/C. when we took to local mechanic, metal shards throughout A/C system from compressor, had to replace entire A/C system at a cost of over $1700. Want to add that dealer has been very nice about purchase and problems - they explained that car is out of warranty.
Air conditioner compressor needs to be replaced. Only 66K miles. Heard a loud grinding noise when accelerating with A/C on. Took it to dealership and was told compressor needed to be replaced.
2002 Chevrolet Suburban, anti lock brakes failed to stop the vehicle when driving at slow speeds, when consumer pressed on thek brakes the vehicle slowed down, but did not completely stop the vehicle, consumer has to pump the brakes to get the vehicle to stop, consumer took vehicle to the dealer, who told him that the problem was that the hub assembly sensors needing replacement. The dealer said that vehicle was no longer under warranty, air conditioning core leaksed in the front and the rear of the vehicle. Those were the only known problems with the vehicle at this time.
Consumer noticed that air conditioner lost power and hot air came out from the vents area. Consumer contacted the dealer for this problem. Mechanic advised consumer4 to contact another source. At this point warranty expired.
A D V E R T I S E M E N T S
- Eleva, WI, USA