This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chevrolet Suburban. The contact was driving approximately 55 mph when he noticed that the fuel gauge displayed empty which was inaccurate; however, the vehicle suddenly stalled. The vehicle was towed to his residence. The contact repaired the vehicle by replacing the fuel pump module. The failure mileage was approximately 69,000. Updated 08/24/10 the consumer stated the electrical wring in the fuel pump module had melted the insulation and was causing a short in several placed. Updated 08/24/10
Wiring to fuel pump inside of gas tank getting hot enough to melt wire insulation and plastic connector resulting in gas leak at fuel pump module. Had replace fuel pump module, but its my concern that a fire could be caused by overheated wires inside of fuel tank.
Fuel pump wiring melted inside gas tank and caused vehicle to stall at highway speed in heavy traffic. Power steering and power brakes were lost making it difficult to control vehicle and safely get to the shoulder. Mechanic who replaced the pump owns an older Suburban and had his fuel pump fail multiple times until he replaced it with an aftermarket pump.
- Mechanicsville, MD, USA
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- Sandy, UT, USA